Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
7
7
years of professional experience
Work history
Dealer
Grosvenor casino
Luton, united kingdom
07.2018 - 05.2021
- Developed strong rapport with customers to enhance satisfaction and loyalty.
- Operated gaming tables efficiently whilst ensuring compliance with regulations.
- Trained new dealers on game rules and customer service best practices.
Pizza maker
El caracol
Mulazzo, Italy
02.2022 - 05.2023
- Prepared high-quality pizzas by mastering dough preparation and topping application.
- Collaborated with team members to maintain efficient kitchen operations during busy periods.
- Trained new staff on proper pizza-making techniques and adherence to food safety standards.
- Managed inventory levels of ingredients and ensured freshness through regular stock checks.
- Prepared ingredients to maintain fresh stock for pizza toppings.
- Collaborated well with front of house staff for smooth service operations.
Rope Access Maintenance
Edliziacrobatica
Massa Carrara, Italy
01.2022 - 05.2023
- Conducted routine inspections of equipment to ensure safety compliance and operational efficiency.
- Performed maintenance tasks on high-rise structures using advanced rope access techniques and safety protocols.
- Collaborated with team members to develop effective strategies for resolving maintenance challenges and improving workflow.
Senior dealer
Grosvenor casino
Luton, united kingdom
07.2023 - Current
- Conducted accurate game transactions maintaining integrity and fairness in all activities.
- Supported team by demonstrating respect and willingness to help.
- Supervised gaming operations ensuring adherence to compliance and regulatory standards.
Casino Cashier
Grosvenor casino
Luton, united kingdom
09.2025 - Current
- Facilitated efficient cash transactions, ensuring correct handling of customer funds.
- Supported customers in addressing inquiries related to gaming and cashier operations, ensuring exceptional service quality.
- Directed daily cash reconciliations, confirming discrepancies and maintaining compliance with financial protocols.
Skills
- Quick learner
- Ready for new challenge
- Understanding of gambling regulations
- Casino equipment operation
- Familiarity with casino terminology
- Stress resilience
Languages
English
Upper intermediate
B2
Italian
Proficient
C2
Timeline
Casino Cashier - Grosvenor casino
09.2025 - Current
Senior dealer - Grosvenor casino
07.2023 - Current
Pizza maker - El caracol
02.2022 - 05.2023
Rope Access Maintenance - Edliziacrobatica
01.2022 - 05.2023
Dealer - Grosvenor casino
07.2018 - 05.2021