Asmita sharma
London,United kingdom
Summary
Efficient Crew Member providing prompt, accurate service to elevate customer satisfaction. Skilled in resolving issues with empathy while ensuring adherence to hygiene standards and food safety. Collaborative team player enhancing workplace morale and supporting operational needs. Flexible in adapting to shift changes, demonstrating commitment to team success.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Vadodara, INDIA
10.2025 - 12.2025
- Provided fast, accurate service, contributing to positive customer experiences.
- Took customer orders accurately, offering menu recommendations and answering queries about ingredients.
- Handled customer complaints with empathy and professionalism, working to resolve issues quickly.
- Prepared food to match quality standards and customer expectations.
- Offered flexibility to work changing breakfast, lunch and dinner shifts
- Advised customers on menu items, took orders and processed payments.
- Prepared food items following strict hygiene and safety standards, maintaining quality control.
- Monitored food quality and presentation before serving, making adjustments to meet company standards.
- Fostered strong team relationships by proactively assisting colleagues with their needs.
- Ensured cleanliness of cooking equipment between uses, minimising build-up and preventing cross-contamination.
Staff Member
McDonald's
Vadodara, INDIA
01.2025 - 09.2025
- Managed customer enquiries, resolving issues to improve client satisfaction and retention.
- Answered telephone calls, providing information and directing callers to appropriate individuals.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Coordinated events and meetings, ensuring smooth execution and high levels of participant satisfaction.
- Trained new staff in company procedures, operational best practices and computer software.
- Analysed data for accuracy before inputting into system.
Education
Master of Science - Public health
York st john university
London, ENG 2026 - Current
Bachelor of Science - Nursing
Sumandeep Vidhyapeeth
vadodara 2020 - 2025
Skills
- Quality assurance
- Inventory management
- Task prioritisation
- Team collaboration
- Stress management
- Confidentiality
- Customer service
- Conflict resolution
Languages
English
Upper Intermediate
B2
Timeline
Crew Member
McDonald's
10.2025 - 12.2025
Staff Member
McDonald's
01.2025 - 09.2025
Master of Science - Public health
York st john university
2026 - Current
Bachelor of Science - Nursing
Sumandeep Vidhyapeeth
2020 - 2025