Aslan Dsouza

I have worked in multiple positions such as: barista, bartender, waiter, receptionist and, cashier.

I efficiently :

• Delivered food and drinks from kitchen to respective tables to meet timely expectations.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
• Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
• Practiced healthy and safety measures to comply with regulations.
• Cleaned and set tables quickly after customers left to maximise restaurant capacity.
• Cleaned, sanitised and organised storage racks and bins, maintaining exceptional hygiene standards.
• Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
• Encouraged teamwork through open communication and leadership.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
• Alerted kitchen teams to specific guest criteria, including food allergies and intolerances.
• Confidently managed customer requests by listening actively to concerns and providing positive solutions.
• Polished glasses and cutlery to pristine standards.
• Prepared ingredients and garnishes for cocktails and signature bar drinks.
• Prepared and served variety of alcoholic beverages including cocktails.
• Set up up the restaurant for over 50 customers.

This was a day of work experience through the WLC and chefs forum.

I efficiently:

• Polished glasses and cutlery to pristine standards.
• Advised on food and drink choices based on customer preferences.
• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
• Prepared tables for guests.
• Informed customers regarding ingredients used to address allergy and dietary issues.

This was a day of work experience through WLC and Chefs forum.

I efficiently:

• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Practiced healthy and safety measures to comply with regulations.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
• Managed restaurant closing duties, from cleaning dining areas
• Served high volumes of guests in fast-paced service environments with exceptional customer care.
• Communicated clearly with colleagues to enhance productivity.