ASIM MAHMOOD

• Delivering a top-class experience for community hirers, ensuring all customers receive a positive and rememberable experience.
• Ensuring that the setting up of rooms for groups and other school events is done in a timely and thorough manner before the first lettings begin.
• Be supportive of other members of staff across our sites.
• Be responsible for reporting any issues discovered on site through the online forms.
• Undertake light cleaning duties to ensure that the school is returned in a good, clear and clean condition for the following day.
• Securing the school to enable our safeguarding measures to be implemented fully.
• Ensuring that the school is, clear, clean, locked and secured at the end of each shift.

Skills I’ve developed from this role:

Customer service excellence, Time management, Team collaboration and support, Adherence to safeguarding protocols, Security and site management, Organisational skills, Reliability and trustworthiness.

Key Responsibilities:

• Performed interior and exterior painting across classrooms, corridors, and common areas.
• Prepared surfaces by filling cracks, holes, and other imperfections in walls prior to painting.
• Sanded and smoothed surfaces to ensure even paint application.
• Applied primer and paint using brushes, rollers, and other appropriate tools.
• Maintained cleanliness of work areas and ensured all tasks complied with health and safety standards.
• Collaborated with the site maintenance team to schedule and prioritize work with minimal disruption to school activities.
• Assisted with minor repairs and general upkeep as required.

Skills I’ve developed from this role:
Painting and decorating, Surface preparation, Wall repair, Tool handling, Health and safety awareness, Attention to detail, Time management, Team collaboration and support, Communication, Problem solving, Worksite organisation, Basic maintenance knowledge.

• Spoke to customers at reception.
• Liaised with other departments to sort out customer queries.
• Listened and helped customers on the customer call center.
• Email Writing.
• Gained insight into the roles and responsibilities of other members of staff and other departments.
• Visited some of the housing sites.

Skills I developed from this role:

Organizational skills, Planning and logistical skills, Customer interactions, Customer skills, Application checking, Communication Skills, Project Managing, Health and Safety awareness.