Dynamic and results-driven professional with a strong foundation in B2C and B2B sales, complemented by experience in copywriting and marketing. I returned to sales with a renewed focus on directly impacting business growth, consistently exceeding targets by over 30% through effective communication and relationship-building. Recognised for a positive, driven attitude and the ability to quickly integrate into company culture. Equally comfortable working independently or as part of a team, with a consistent commitment to delivering high-quality results.
• Managing and nurturing a pipeline of leads from initial contact to acquisition, utilising CRM systems like Salesforce and Kraken to field both outbound and inbound enquiries
• Consistently exceeding monthly sales targets by hitting 130% plus, achieving Top Volume Sales in my first year at the company
• Achieving 136 5-star Trust Pilot reviews across Cuckoo and it's legacy brands, Swish and Giganet
• Undertaking daily reporting duties of key sales metrics
• Created engaging copy for external marketing collateral, including product brochures, web pages, and articles to support existing and new product launches
• Collaborated with internal stakeholders to shape briefs and provide creative direction for deliverables
• Supported the launch of iQ, the company’s first interactive online training platform for healthcare professionals
• Assisted with ad-hoc communications such as topical emailers to capitalise on market trend opportunities
• Managed client accounts, creating campaigns to drive sales and urgency, while optimising brand messaging to ensure the needs of each individual client were met
• Provided creative input to design team for campaign assets
• Regularly utilised Wordpress for website amendments
• Monitored and reported on digital performance using Google Ads metrics
• Re-optimised website content for the Warranty Direct brand website to enhance user engagement and drive traffic
• Supported various marketing campaigns across print and digital, creating compelling ads and slogans for publications like Top Gear Magazine, to writing scripts for radio adverts
• Utilised the in-house CRM system to identify customer trends and optimise marketing strategies
• Managed the company blog, newsletter, and PR pieces of copy
• Exposure to project management duties and Google Ads
• Responsible for producing a variety of written copy, mainly news articles and opinion pieces for their Football FanCast publication
• Ensuring articles were SEO optimised based on keyword metrics
• Leveraging IT solutions to key decision makers of businesses to generate leads for tech companies like Cisco and drive their sales output
Sports Writer, Reading Chronicle - October 2012
Worked actively alongside journalists at the sports desk, writing pieces which were published in print.