Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Ashwini Trichinapally

Croydon,CRY

Summary

Results-oriented banking and finance professional with over four years of experience in leveraging data-driven insights to enhance operational efficiency and drive innovative solutions. Proven ability to analyze complex data sets and implement strategies that optimize performance and productivity. Eager to transition into the dynamic field of database management, offering extensive analytical skills and technical proficiency to contribute effectively in this new domain. Committed to continuous learning and professional growth, ready to tackle new challenges that advance organizational goals.

Overview

11
11
years of professional experience

Work History

Loan Officer

Lendwise Ltd
09.2019 - 09.2021
  • Assessed financial position and creditworthiness of customers seeking loans to determine the loan amount.
  • Conducted due diligence on customer documents and information from external and internal sources to verify accuracy.
  • Ensured adherence to Bank’s KYC/AML policies and procedures.
  • Obtained and collated credit histories, financial statements, and other financial information of applicants.
  • Attended Webchat sessions and efficiently resolved customer/borrower queries.

Process Executive

HSBC
04.2016 - 11.2017
  • Processed UK payments in compliance with HSBC guidelines via FIRCO Continuity software.
  • Expertise in conducting rigorous sanctions screening checks.
  • Analysed, interpreted, and applied sanctions laws and regulations of EU, SEPA, UK and OFAC to practical scenarios.
  • In-depth knowledge of GPI tool for processing cross-border payments.
  • Utilized Google to examine customer addresses for payment safety and BMM, Sort codes and World check for verifying and determining payment acceptance or denial.
  • Versed in decoding numeric payments with CTC Tool, as well as swift message types MT199, MT196, MT195, and MT296.

Process Claims Associate

DST Systems
02.2015 - 03.2016
  • Processed and managed Health Insurance claims for Insurance Carriers (Bankers Life and Casualty Co.) from Claimants, verifying policyholder eligibility.
  • Analysed, processed, and researched claims in accordance with compliance regulations and timeframes, including professional HHC (HCFA claim form) and facility (UB-04) claim types Applied knowledge of HIPAA ACT, state mandates and policy provisions to ensure accurate processing of claims.
  • Utilized BICP (Bankers Interactive Claim Processing System) to process claims, considering Medicare, Medicaid, Co-payments, Deductibles, Medicare Replacement and Medicare Supplemental Policies, and releasing payments to members.

Customer Service Executive

Tech Mahindra
12.2010 - 02.2015
  • Managed regional language domestic calls with poise and proficiency.
  • Exceeded service and excellence standards during every review period. Professionally handled negative customer feedback.
  • Evaluated call volume and average call time to monitor Customer Service Representative Performance and productivity.

Education

Postgraduate program - Data Science

Purdue University
09.2023

Data Analyst - undefined

Simplilearn
08.2022

Bachelor of Commerce - Computer Science

Osmania University
06.2010

Skills

Programming language: Python, R Programming, SQL, Excel VBA Macros

Awards

Microsoft Certified: Azure AI Fundamentals Jun 2024, Purdue University certification for Python for Data Science, Tableau Training, Machine Learning, Data Science with R Sep 2023, IBM certification for Data Visualization with Python Aug 2022, IBM certification for R Programming for Data Science Aug 2022, Simplilearn certification for Programming Basics and Data Analytics with Python, Tableau, Power BI, My SQL, Data Science with R Programming Aug 2022, Skillcast certification for Complaints Handling, Principles for Businesses, and Introduction to UK Financial Regulation Jul 2021, Top Performer at HSBC Ltd Aug 2016, Outstanding Performance Award at DST Systems Nov 2015

Timeline

Loan Officer

Lendwise Ltd
09.2019 - 09.2021

Process Executive

HSBC
04.2016 - 11.2017

Process Claims Associate

DST Systems
02.2015 - 03.2016

Customer Service Executive

Tech Mahindra
12.2010 - 02.2015

Data Analyst - undefined

Simplilearn

Bachelor of Commerce - Computer Science

Osmania University

Postgraduate program - Data Science

Purdue University

Similar Profiles

CREATE PROFILE
Ashwini Trichinapally