Ashwini MG
Summary
Results-focused Account Manager offering 100% + 5 years of experience. Offers demonstrated record of achievement in sales and customer relations. Manages global customer base and prospects for high-volume leads. As a Business Development manager with a record of success in enabling strong revenue growth through end-to-end sales management. Focused on continuous improvement using market knowledge, competitor research, innovation, and team motivation. Always looking for opportunities to bring in and retain customers.
Overview
7
7
years of professional experience
Work history
Senior Account Manager
Mirchi, ENIL
Bengaluru
08.2021 - 08.2022
- Developed marketing plans to support department strategies.
- Grew annual revenue by 100% with a targeted sales and marketing strategy.
- Conducted regular market assessments to stay current on trends and maintain readiness for changes.
- Delivered a high level of service to clients to maintain and extend relationships for future business opportunities.
- Established strong relationships with new clients through effective influencing, strategic prospecting, and weaving exceptional customer service into the sales process.
- Negotiated contracts and closed deals to achieve favourable terms for corporate objectives.
- Managed client portfolios, fostering long-term relationships and client satisfaction.
- Nurtured client relationships, scheduling on-site visits or off-site meetings to touch base on account needs.
- Retained existing customer accounts through consistent engagement and sales data analysis.
- Generated KPI reports to illustrate overall performance.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Documented account activity and worked within data security guidelines to safeguard confidentiality.
- Developed pricing structures based on historical and current trends, competitor activities, and supply chain data.
- Defined business strategies and roadmaps to drive performance across sales, promotions, and marketing departments.
- Oversaw account portfolio to deliver top-quality account services.
- Reviewed accounts regularly to assess performance and identify improvement areas.
- Maintained sales pipeline, sourcing and developing new business opportunities to drive sales.
- Identified and qualified new sales leads, conducting market research to reach new sectors.
- Tracked KPIs with Salesforce reporting to enable sound planning and budget forecasting.
Team Manager
Owls Priority India Pvt ltd
Bengaluru
07.2020 - 01.2021
- Achieving growth and hitting targets by successfully managing the sales team
- Designing and implementing a strategies sales plan that expands the company business and ensures its strong presence in the market
- Managing recruiting, objective settings, coaching, and performance monitoring of sales representatives
- Present sales, revenue, and performance reports with realistic forecasts to the management
- Maintain quality of business &timely reviews of members individually.
- Carried out day-to-day duties accurately and efficiently.
- Engaged with stakeholders to build relationships and brand awareness.
Deputy Manager
Kotak Mahindra Bank
Bengaluru
05.2017 - 05.2019
- New client acquisition and generating business through channel partners
- Handling/ communicating with High-Profile Clients (company)
- Promoting corporate banking products
- Enhancing the business by acquiring new clients(company)
- Meeting clients and giving presentations about a banking product
- Creating and maintaining the portfolio of respective clients
- Oversaw business staffing and training, building successful, customer-focused team.
- Resolved client complaints quickly and used feedback to improve account management services.
Key Account Manager
PAYTM
04.2016 - 04.2017
- Identifying New opportunities for business in the market and visiting the customer (Retailer) to get them on board to PAYTM
- Managing Existing clients (Retailer) and potential customer
- Responsible for generating revenue from existing customers and new business
- Building a strong relationship with clients to ensure that service is the priority
- Meeting Clients and giving a presentation about PAYTM
- Managed and developed a strategic plan for PAYTM by involving in different verticals like Retail, Oil and Gas, operations, MID creation (B2B)
- Responsible for handling a Sales team volume of 15 achieving the team target timely, motivating, and training the team members building positivity among the team
- Working parallel with other teams like operation, finance, and support teams for smoother work life and getting the team members updates
- Discussing with the reporting manager for further plans and milestones for revenue-generating
- Recruited and trained driven, dedicated team members, reducing staff turnover.
- Analysed and resolved complex resource management issues for optimised scheduling.
ACQUISITIONS MANAGER
INDUSIND BANK
Bengaluru
08.2015 - 04.2016
- Responsible for creating a work environment for the marketing team that drives results and positively energizes challenges to team members
- Implemented sales plans and targets to achieve gross profit objectives
- Customer Service and MS Office and Outlook for maintaining data
- Investigated issues affecting group operations, prepared reports, and helped correct problems.
- Acted as point of contact for high-level queries and represented the team at senior leadership meetings.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Managed, motivated, and developed a team of 20 to consistently deliver exceptional customer service.
- Inspired outstanding operational performance, leading by example by managing priorities and demonstrating expertise.
- Streamlined processes to improve and optimize office operations.
- Planned and managed resources and budget to support and deliver objectives.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Set achievable monthly targets, motivating team to swiftly progress and achieve in line with company goals.
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Increased revenue by 100% upselling and recommending products.
Education
MA - Marketing
London Metropolitan University
2023
Master of Business Administration (MBA) - undefined
Acharya Institute of Management Studies
2015
Skills
- Brand building
- Territory management
- Operations coordination
- Strategic outreach
- Relationship-building and management
- Tactical planning
- Customer relationships
- Networking skills
- Business development
- Self-motivated
- Acquiring new customers
- Relationship management
- Warm and cold calling
- Proposal writing
- Revenue development
- Communication skills
- Leadership
Timeline
Senior Account Manager
Mirchi, ENIL
08.2021 - 08.2022
Team Manager
Owls Priority India Pvt ltd
07.2020 - 01.2021
Deputy Manager
Kotak Mahindra Bank
05.2017 - 05.2019
Key Account Manager
PAYTM
04.2016 - 04.2017
ACQUISITIONS MANAGER
INDUSIND BANK
08.2015 - 04.2016
MA - Marketing
London Metropolitan University
Master of Business Administration (MBA) - undefined
Acharya Institute of Management Studies
Similar Profiles
Nimit TiwariNimit Tiwari
Senior Vice President - Business Director at Times Group - Radio Mirchi (ENIL)Senior Vice President - Business Director at Times Group - Radio Mirchi (ENIL)
Lavan GoneLavan Gone
Promo/Music Producer and Sound Engineer at ENILPromo/Music Producer and Sound Engineer at ENIL
Tanya AroraTanya Arora
Group Manager – Brand Solutions at Radio MirchiGroup Manager – Brand Solutions at Radio Mirchi
Caleb A. AllisonCaleb A. Allison
Senior Account Manager at Home Doctor ExteriorsSenior Account Manager at Home Doctor Exteriors
Kerri AylingKerri Ayling
Senior Account Manager at CorndelSenior Account Manager at Corndel