Ashwini Jayakumar
Luton,Bedford
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Health Care Assistant
HopeCare 24/7
Luton, Bedfordshire
06.2022 - 05.2023
- Met with patients and families to discuss care plan adaptations, seeking continual improvement.
- Supported clinical staff to complete health assessments.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
- Worked closely with nurses to maintain high levels of communication.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Minimised care continuity issues by keeping thorough, accurate records.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Maintained confidentiality and compliance standards for optimised patient care.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
Sortation Assistant
FedEx UK
Ridgmont, Central Bedfordshire
11.2021 - 05.2023
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Completed work following safety rules for best working practices.
- Assisted with loading and unloading of vehicles manually and using machines.
- Performed tagging and labelling of warehouse inventory.
- Maintained and cleaned warehouse equipment following set procedures.
Social Media Manager
Madras Prop Store
Chennai, India
10.2020 - 10.2021
- Ran paid Facebook advertisements using allocated budgets and performance data to achieve maximum ROI.
- Adapted social media plan based on market research and customer data.
- Scheduled social media posts using Hootsuite, optimising reach and maximising community engagement.
- Developed and implemented overarching social media strategies, informing decision-making on future campaigns.
- Identified potential influencers and ambassadors suitable for brand, using social monitoring and listening tools.
- Suggested and implemented new promotions and strategies to increase brand awareness.
- Analysed competitor activity, identifying ways to diversify, expand and engage with target audience.
Education
Bachelor of Science - Visual Media
Amrita School of Arts and Sciences, Kochi
India 07/2015 - 05/2018
Master of Arts - Mass Media and Communication
Manipal School of Communication
India 07/2018 - 06/2020
Master of Arts - Film and Television Production
University of Hertfordshire
Hatfield 09/2021 -
Skills
- Exceptional communicator
- Compassionate
- Organisational standards
- Documentation development
- Patient
- Teamwork
- Hardworking
- Problem-Solving
- Adaptability
Languages
English
Fluent
Hindi
Fluent
Malayalam
Native
Timeline
Health Care Assistant
HopeCare 24/7
06.2022 - 05.2023
Sortation Assistant
FedEx UK
11.2021 - 05.2023
Social Media Manager
Madras Prop Store
10.2020 - 10.2021
Bachelor of Science - Visual Media
Amrita School of Arts and Sciences, Kochi
07/2015 - 05/2018
Master of Arts - Mass Media and Communication
Manipal School of Communication
07/2018 - 06/2020
Master of Arts - Film and Television Production
University of Hertfordshire
09/2021 -
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