Summary

Overview

Work History

Education

Skills

Languages

Interests

Timeline

Ashwin Edayillyam

Data Analyst

London,United Kingdom

Summary

Innovated and hard-working employer, prepared to contribute service-minded and dedicated attitude to dynamic service team and customer needs. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations. Focused on optimizing procedures and service quality service crews. Skilled in organizing, delegating and overseeing tasks with a hands-on management style.

Overview

1

1

year of professional experience

2

2

years of post-secondary education

Work History

Data Engineer

Prifina

London, GB

01.2023 - Current

Analyzed complex data and identified anomalies, trends, and risks to provide useful insights to improve internal controls.
Designed advanced analytics ranging from descriptive to predictive models to machine learning techniques.
Designed and implemented effective database solutions and models to store and retrieve data.
Developed, implemented and maintained data analytics protocols, standards, and documentation.
Communicated new or updated data requirements to global team.
Designed and developed analytical data structures.
Analyzed large datasets using statistical methods to identify trends, patterns, and correlations.
Implemented predictive maintenance model that reduced equipment downtime by 20%, resulting in significant cost savings.
Optimized customer segmentation strategy, leading to 15% increase in targeted marketing campaign effectiveness.

Event Supervisor

CJB Solutions

London

Participated in continuous improvement by generating suggestions, engaging in problem- solving activities to support teamwork.
Offered friendly and efficient service to customers, handled challenging situations with ease
Developed and maintained courteous and effective working relationships
Exceeded goals through effective task prioritization and great work ethics.
Carried out day-to-day duties accurately and efficiently at top-level football, cricket, rugby stadiums etc.
Managed over 100 staff and completed work on time.

Steward & Security

Diffusion Elite Security

Football,Cricket Stadiums, United Kingdom

Increased customer satisfaction by resolving issues
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks
Delivered information and details of interest about facility to visitors
Greeted guests and asked open-ended questions to help determine needs and offer options.
Providing excellent customer service and addressing any concerns or issues promptly.

Sales Executive

Sainsbury

London

Received and processed stock into inventory management system
Used coordination and planning skills to achieve results according to schedule
Delivered services to customer locations within specific timeframes
Collaborated with team members to achieve target results
Responded to customer requests, offering excellent support and tailored recommendations to address needs
Answered customer telephone calls promptly to avoid on-hold wait times
Answered product & service questions, suggesting offerings to attract customers.

Education

Master of Science - Big Data & Data Science

Northumbria University, London

01.2022 - 10.2023

Skills

Customer Assistance

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Languages

English
Hindi
Malayalam

Interests

Sports: Football,Cricket,Basketball,Badminton

Games

Music

Marketing

Cooking

Timeline

Data Engineer - Prifina

01.2023 - Current

Northumbria University - Master of Science, Big Data & Data Science

01.2022 - 10.2023

Event Supervisor - CJB Solutions

Steward & Security - Diffusion Elite Security

Sales Executive - Sainsbury