ASHUTOSH RIJAL
London
Summary
Energetic and outgoing recent graduate with a background in customer service and design engineering. Hardworking, knowledgeable, and friendly communicator seeking a career in recruitment. Eager to gain work experience and learn from the team. Applies academic abilities and personal talents to deliver accurate, thorough work. Demonstrates excellent time management and organizational skills.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Team Member
Bao London
London, City of London
03.2023 - Current
- Managed over 100 covers per day providing exceptional service
- Advised customers on menu items, providing recommendations, and addressing allergy concerns.
- Used initiative to foresee customer and team needs, taking preventative action to minimize issues.
- Remained flexible to cover shifts and work overtime as required.
- Collaborated and offered support with extra tasks to meet team goals.
Design Consultant
Bhairav Construction
01.2019 - 04.2021
- Collaborating, coordinating, and communicating with senior-level engineering professionals and government officials to deliver project targets promptly
- Creating weekly reports and updating them to the project system
- Extensive use of Microsoft Office applications such as Word and Excel for creating reports, billing, and estimation.
Virtual Customer Data Specialist
Cloud Factory
08.2018 - 09.2019
- Examined data to detect errors and discrepancies.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Solved over 50 customer queries per shift maintaining required targets and exceeding them
Education
Master of Science - Civil Engineering
University of Plymouth
Plymouth 09.2021 - 09.2022
Bachelor's degree - Civil Engineering
Jain University
India 08.2015 - 07.2019
Skills
- Research and Analytical thinking
- Microsoft Office (Word, Excel, PowerPoint)
- Customer Service, Building Rapport with Customers, Listening skills, and fluent communication with senior industry professionals
- Customer service
- Technical support
Interests
HOBBIES AND INTERESTS (SPORTS)
High Altitude Trekking - I have frequently trekked at 5000 meters above sea level altitude and climbed trekking peaks above 6000 meters in the Himalayas in Nepal.
Football - Represented Jain University at the National Level Football Tournament as CAPTAIN finishing second.
Languages
English
Fluent
Nepali
Native
Hindi
Advanced
Timeline
Team Member
Bao London
03.2023 - Current
Master of Science - Civil Engineering
University of Plymouth
09.2021 - 09.2022
Design Consultant
Bhairav Construction
01.2019 - 04.2021
Virtual Customer Data Specialist
Cloud Factory
08.2018 - 09.2019
Bachelor's degree - Civil Engineering
Jain University
08.2015 - 07.2019
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