Ashraful Alam Shadhin
London,United Kingdom
Summary
Learnt about kitchen and supply based responsibility to serve from an international brand like KFC. I worked really hard there at a very young age. Then I aquired professional skill with excellent customer service and cash handling abilities, combined with strong attention to detail. Skilled in managing transactions and ensuring accuracy while maintaining high level of professionalism.
Overview
8
8
years of professional experience
Work History
Cash officer
Meena Bazar
Dhanmodi,Dhaka, Bangladesh
01.2020 - 05.2021
- Maintained inventory of cash at all times to have ready access to funds when needed.
- Reconciled cash by day end to maintain accurate balances.
- Provided excellent customer service to clients to enhance customer satisfaction and loyalty.
- Handled customers with patience & accordingly to make them feel comfortable.
Team leader
KFC Bangladesh
Dhaka, Bangladesh
02.2017 - 03.2019
- Worked as a team member as a beginner in the kitchen then supply base.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Trained staff to resolve complaints appropriately to maintain customer satisfaction.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
Crew Member
McDonald's
172 Bullsmoor Lane, Enfield. EN1 4SB, United Kingdom
11.2024 - Current
- Handled high-pressure situations calmly providing solutions promptly.
- Trained in food safety and hygiene practices.
Education
MSc - Economics
University of Greenwich
London 09.2024 -
Skills
- Leadership & Management
- Strategic Thinking
- Communication
- Customer Service
- Problem Solving
- Technical Proficiency
- Time Management
- Team Work
Accomplishments
Several employee of the month award in my both previous work places.
Timeline
Crew Member
McDonald's
11.2024 - Current
MSc - Economics
University of Greenwich
09.2024 -
Cash officer
Meena Bazar
01.2020 - 05.2021
Team leader
KFC Bangladesh
02.2017 - 03.2019
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