Ashley Vickers

Assisting with front of house duties including meeting and greeting clients, booking/rescheduling appointments,communicating messages to all staff, dealing with customer relations and effectively resolving customer requirements and demands.

Key responsibilities:

• Exceeding targets whilst working to limited time frames and providing augmented customer service.
• Staff trainee training packages and technique training.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Completed wet styling, thermal styling, permanent waving and hair relaxing services.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Organized sales area and work station to showcase products and boost sales.
• Resolved guest complaints about service or style.
• Counted and documented opening and closing cash amounts daily.
• Processed payments, entering sales in register for prompt customer service.