Ashley Trainer
Loftus,Redcar and Cleveland
Summary
Dedicated professional with a strong foundation in soft skills, including time management, communication, and customer service. Demonstrates reliability and problem-solving abilities through consistent work ethic and resourcefulness in handling delays or issues. Possesses hard skills such as driving credentials, route optimisation proficiency, vehicle knowledge for basic maintenance and safety checks, and expertise in loading and unloading goods safely. Committed to enhancing operational efficiency through effective verbal and written exchanges with team members while prioritising tasks to meet strict deadlines.
Driven and dedicated professional with keen eye for organisation, bringing strong customer service and teamwork abilities from previous roles. Demonstrates excellent communication skills and proactive approach to problem-solving. Capable of enhancing stock management and ensuring smooth operations.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work history
Stock assistant / Customer Fulfilment Assistant
Sainsbury's Argos
Middlesbrough, North Yorkshire
2016.09 - Current
- Adhered to health and safety guidelines, reducing workplace accidents.
- Optimised space utilisation by arranging stock efficiently in storage areas.
- Supervised warehouse operations, enforcing effective inventory management procedures.
- Streamlined order picking and packing processes, enhancing dispatch efficiency.
- Consolidated orders for shipment, significantly reducing handling times.
- Assisted in inventory management, maintaining accurate stock levels.
- Participated in annual stock taking to ensure precise audit outcomes.
- Received, unpacked, and sorted high-volume deliveries efficiently.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
Customer assistant
Smyths Toys Superstores
Stockton-on-Tees, North Yorkshire
2015.09 - 2016.09
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Assisted customers with product selection to ensure satisfaction.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Ensured health and safety regulations complied within work premises at all times.
- Stocked shelves regularly for easy access to products by customers.
- Increased sales through suggestive selling techniques.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Operated till systems smoothly, streamlining check-out process for customers.
- Handled cash and card payments with accuracy.
- Loaded and unloaded goods carefully, preventing any potential damages or losses.
Education
A-Levels - Travel and Tourism
Weston College
Weston-super-Mare 2008.09 - 2010.06
GCSEs -
King Alfred's School
Burnham-on-Sea, Somerset 2002.09 - 2008.06
Skills
Soft Skills
- Time Management : Meeting Strict Deadlines and Prioritizing Tasks
- Communication : Effective verbal and written exchange with team members
- Customer Service : Professional and Friendly interaction
- Problem Solving : Resourceful in Handling Delays or Issues
- Reliability : Dependable and Consistent work ethic
Hard Skills
- Driving Credentials : Valid driver's license, clean driving record
- Route Optimisation : Proficiency in GPS and route planning software
- Vehicle Knowledge : Basic Maintenance and safety check expertise
- Loading & Unloading: safe handling and securing of goods
Affiliations
- I Love to Watch Football
- I am in to Cars, I love driving and enjoy Detailing them
Accomplishments
I got a leadership role at Argos which is called a responsible colleague, Which means I Overseen the Operations of the Night shift, Making sure Everything gets Done in a timely Manner and Prioritizing tasks.
Handling administrative tasks. Helping Colleagues with there queries and making sure they are working to their best abilities .
References
References available upon request.
Timeline
Stock assistant / Customer Fulfilment Assistant
Sainsbury's Argos
2016.09 - Current
Customer assistant
Smyths Toys Superstores
2015.09 - 2016.09
A-Levels - Travel and Tourism
Weston College
2008.09 - 2010.06
GCSEs -
King Alfred's School
2002.09 - 2008.06