Experienced with handling customer interactions and resolving issues promptly. Utilising communication and empathy to build strong customer relationships. Furthermore, I am highly adaptable when it comes to supporting the needs of a team.
Overview
6
6
years of professional experience
Work History
Warehouse Operative
NHS Supply Chain
11.2023 - 04.2025
Minimized downtime, promptly addressing and reporting any equipment malfunctions.
Maintained clean and organized work environment, adhering strictly to health and safety regulations.
Willingly missed/ took later breaks to help reach targets.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Reduced product damage rates by enforcing proper handling techniques and storage methods.
Surrounded items in cling film, bubble wrap, and tape to protect from damage.
Warehouse Operative
Alloga UK
06.2021 - 07.2023
Maintained excellent physical fitness levels to safely lift and manoeuvre heavy orders and deliveries.
Understood warehouse product placement, enabling efficient picking and packing services.
Assessed packages and counted stock to ensure delivery accuracy before unloading and processing.
Picked orders to meet productivity targets.
Consistently complied with workplace health and safety measures to minimise operational risk.
Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
Managed inventory movements to process incoming shipments and organise storage areas.
Store Assistant
Tesco
11.2020 - 01.2021
Provided warm and friendly welcome to customers as they entered the store.
Maintained flexible schedule to accommodate changing levels of demand.
Fluctuating job roles to support the team's need ( checkouts, shelf stacking, replenishing the fridge/ freezers).
Helped customers to select products best suited to their tastes, style and needs.
Loaded and unloaded goods from delivery trucks using specialist equipment, such as forklifts and dollies.
Supported in-store and warehouse stock counts, noting management of low stock supplies to maintain optimal inventory levels.
Maintained presentable and tidy store by conducting scheduled visual merchandising tasks.
Store Assistant
Boots
10.2019 - 03.2020
Price checks
Support customers
Re-stock items
Cleaning floors
Supporting pharmaceutical orders
Education
A-Levels - Diploma in Business - DD Diploma in Finance - C
David Nieper Academy Sixth Form
2021
GCSEs - Maths 4, English Language 7, English Literature 5, French 8, Geography 4, Combined Science 4/4
David Nieper Academy
Alfreton, DBY
2019
Btecs - Level 2 Merit Sport, Level 2 Pass Drama
David Nieper Academy
Alfreton, DBY
2019
Skills
Bi Lingual
Organisation and time management
Punctuality
Adaptability
Excellent teamwork
Strong customer service
Attention to detail
Problem-solving and initiative
Timeline
Warehouse Operative
NHS Supply Chain
11.2023 - 04.2025
Warehouse Operative
Alloga UK
06.2021 - 07.2023
Store Assistant
Tesco
11.2020 - 01.2021
Store Assistant
Boots
10.2019 - 03.2020
GCSEs - Maths 4, English Language 7, English Literature 5, French 8, Geography 4, Combined Science 4/4
David Nieper Academy
Btecs - Level 2 Merit Sport, Level 2 Pass Drama
David Nieper Academy
A-Levels - Diploma in Business - DD Diploma in Finance - C
Assistant en Suivi-évaluation at USAID-Global Health Supply Chain-Procurement and Supply Management (GHSC-PSM)Assistant en Suivi-évaluation at USAID-Global Health Supply Chain-Procurement and Supply Management (GHSC-PSM)