Ashley Sinclair
Maida Vale
Summary
Accomplished professional with extensive expertise in executive support, operations management, and strategic planning. Demonstrates proficiency in advanced Microsoft Office Suite, business writing, and HR policy adherence. Adept at diary management, expense reporting, and invoice processing with a strong focus on high-level confidentiality and discretion handling. Proven ability to build relationships and lead programs effectively while maintaining crisis resourcefulness and decision-making proficiency. Career goal includes leveraging skills in relationship building and program leadership to drive organisational success.
Organised and resourceful Executive Assistant known for streamlining office operations and enhancing executive productivity. Excelled in managing complex schedules, coordinating high-profile meetings, and improving administrative workflows. Delivered impactful project support and ensured seamless communication within teams and with external stakeholders.
Overview
20
20
years of professional experience
Work history
Executive assistant
Pladis UK Limited
Chiswick
2022.05 - 2026.06
- Provided exceptional customer service, resulting in increased client satisfaction.
- Delivered high-quality marketing presentations for successful client pitches.
- Liaised with other departments to maintain smooth flow of information across the organisation.
- Managed complex travel arrangements to ensure seamless business trips for executives.
- Oversaw procurement process efficiently reducing operational delays.
- Facilitated efficient office operations by managing correspondence, filing systems and organisational procedures.
- Enhanced communication between departments by arranging and coordinating meetings and conferences.
- Handled queries from clients professionally enhancing company's reputation.
- Filed reports timely to keep executives informed about departmental progress.
- Streamlined administrative processes to increase efficiency at work.
- Prepared professional business correspondence on behalf of senior staff and organisation.
- Improved executive workflow through management of schedules and itineraries.
EA/PA/OM
Diageo/Justerinis & Brooks
2019.09 - 2022.04
- Organising travel itineraries; flights, transfers, accommodation, restaurant reservations etc
- Sorting and managing all expenses/invoices
- Assisting the wider team with ad hoc support when needed
- Support the 2 Directors and Chairman in the delivery of key projects and events
- Prepare project documents and presentations using a variety of software packages – Outlook, Word, Excel, and PowerPoint
- Maintaining Directors, GM & Chairman extensive diaries and travel arrangements
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders
- Arranged corporate and office conferences for company employees and guests
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates
- Sourced vendors for special project need and negotiated contracts
- Improved output quality by proofreading documents before distribution.
Personal Assistant/Office Manager
Innovation Development & Lead
2011.01 - 2019.01
- Extensive Diary Management for Board level Directors
- Produce and circulate papers for all Board and Committee Meetings
- Minute taking for all Board and Committee meetings
- Assist in the production of the Company Reports and Annual Returns
- Working collaboratively with team members of various projects across the organization
- Manage, maintain, and develop the department's administrative systems and responsible for accounts and expenses for Directors
- Displayed absolute discretion at handling confidential information
- Providing administrative support for key projects across the department
- Organized conference and stakeholder events, liaise and co-ordinate with the venue and provided back up on the day including the risk assessment and contingency planning
- Screened calls - selected and prioritized messages
- Organized and coordinated meetings, provided literature, catering, minute taking and followed up on meetings action plan
- Organizing all UK and overseas travel and accommodation and coordinating extensive travel itineraries
- Compiled Board Report
- Successfully led Key Projects which resulted in positive outcome
Executive Assistant/Office Manager
Global Training & Consulting
2006.06 - 2011.12
- Facilitated Effective Communications Between Managing Directors and Overseas Clientele.
- Executive Assistant to Chief Financial Officer, provided executive administrative support to the CFO, CEO and Board of Directors
- Reduced expenses by managing a 1.5 million budget that included leases, new office build and facility maintenance etc.
- Diary Management for three Directors
- Required to have a level of business awareness appropriate for each director
- Coordinated and prepared the Directors weekly meetings and monthly board meeting through to final production of action plans
- Progress chased each Director on their actions for the month
- Supported each Director with any project work e.g.
- Personal Development Plans, Budgets and assisted with presentation and monthly reports
- Required to be flexible in adjusting to each director’s style & demands
- Provided accurate and on time information
- Required to represent the company overseas
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity
Education
GCSE - English, History, Art, Geography, Biology and Science, Project Management, Logistics Management, Human Resource Management and business coaching and Mentoring PowerPoint, Excel and Microsoft word (first class) Business studies
Kensington College
LondonSkills
- Advanced Microsoft Office Suite
- Business writing
- Expense reporting
- HR policy adherence
- Strategic planning
- Operations management
- Relationship building
- Program leadership
- Discretion handling
- Decision-making proficiency
- Crisis resourcefulness
- High-level confidentiality
- Executive support
- Diary management
- Invoice processing
Hobbies and Interests
Going to the gym, socializing, and traveling are my outside interests.
Timeline
Executive assistant
Pladis UK Limited
2022.05 - 2026.06
EA/PA/OM
Diageo/Justerinis & Brooks
2019.09 - 2022.04
Personal Assistant/Office Manager
Innovation Development & Lead
2011.01 - 2019.01
Executive Assistant/Office Manager
Global Training & Consulting
2006.06 - 2011.12
GCSE - English, History, Art, Geography, Biology and Science, Project Management, Logistics Management, Human Resource Management and business coaching and Mentoring PowerPoint, Excel and Microsoft word (first class) Business studies
Kensington College