Summary
Overview
Work history
Education
Skills
Timeline
Generic

Ashley Phillips

Peterborough,Cambridgeshire

Summary

Results-driven Sales Leader with a proven track record of driving revenue growth and exceeding sales plans. Adept at developing and executing strategic plans, cultivating high-performance teams, and fostering client relationships to optimize business opportunities. Demonstrated expertise in implementing sales strategies that enhance market presence, increase profitability, and elevate overall team performance. Strong analytical and communication skills coupled with a collaborative leadership style, ensuring alignment between key cross functional dependencies. A motivational leader committed to mentoring and developing teams to achieve peak performance. Energetic, adaptable, and passionate about driving success through a customer and people first approach.

Overview

5
5
years of professional experience

Work history

Global Sales director

Convera UK
London
05.2023 - Current
  • Lead definition, implementation and continuous development of Global Strategy to drive growth in existing markets and to identify new regions and adjacent markets to grow new market share.
  • Responsibility for full Global $32M P&L across Sales & Account Management.
  • Lead development and consistent implementation of seamless Client Experience, differentiated by scale of opportunity to drive upsell and cross sell, client satisfaction and retention and brand optimization
  • Act as ‘Executive Sponsor' in participating as prioritized, in Client discussions e.g. onboarding of high value Clients; Clients with significant scale of opportunity to be realized; high value Client Accounts.
  • Work with key strategic business partners across Legal, Compliance, Marketing, Customer Care & Finance to ensure long term, commercially viable partnerships are secured.
  • Lead and develop high performing team with growth mindset.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Achieved double digit growth Year-on-Year across new & existing customer revenues.

Interim Heard of UK Verticals

Convera
London
03.2022 - 05.2023
  • Responsibility for leading Sales function and Sales Leaders to drive long-term growth and acquisition strategy for UK business across key industries such as Pension Schemes, Global Payroll Outsources, Financial Institutions, larger multinational enterprises.
  • Responsibility for Key Account Management function, leading strategy to drive retention and commercial development with existing partners and clients.
  • Oversight for Graduate Program to support and develop future sales talent.
  • Responsibility for 30+ FTE across GTM functions, focus on cultivating strong culture focused on developing top talent.

Director of Account Management

Convera
London
12.2020 - 03.2022
  • Lead definition, implementation and continuous development of Client Account and Relationship Management, to protect and grow revenue, optimizing profitability and performance of regional portfolio, whilst ensuring compliance and operational efficiency
  • Lead, develop and motivate Client Account and Relationship Management function to build engagement and drive high performance delivery and ways of working.
  • Own P&L for Client Account & Relationship Management ensuring that appropriate objectives and measures are in place to protect and grow existing customer business.
  • Setting targets on team and individual basis e.g. revenue generation, transactions, margin, market penetration, which supports delivery of strategic priorities.
  • Define and review requirements for centrally generated data and analytics to support identification of cross-sell, up-sell and up-side opportunities and increase profitability

Head of Account Management

Convera
London
04.2020 - 12.2020
  • Lead ongoing development, implementation and review of target operating model for Client Account and Relationship Management, to ensure it consistently delivers optimal performance on sustainable footing.
  • Lead ongoing development, implementation and review of target operating model for Client Account and Relationship Management, to ensure it consistently delivers optimal performance on sustainable footing.
  • Lead effective collaboration with other internal functions e.g. Middle Office, Back Office, Sales, Sales Enablement, Marketing, Credit, Compliance, Legal, Digital, HR, Finance and Accreditation ensuring all of these interfaces operate efficiently and support effective delivery.

Head of Pension & Payroll

Convera
London
09.2018 - 04.2020
  • Oversee effective segmentation and allocation of new and existing Clients in accordance with scale of opportunity, revenue contribution and Client context (e.g. requirements for products & services, vertical, digital) to ensure objectives for each Client are clearly defined and offering is appropriately pitched. Oversee re-allocation of Clients to new segments as their requirements evolve.
  • Revenue generation & target, margin control
  • Client relationship management & retention; end to end Client Experience
  • Market/Sector penetration & partnerships in key verticals
  • Focus on strategic growth through new business acquisition and core growth through cross and upsell opportunities.
  • Market sizing to identify new areas of growth and accelerating existing markets.
  • Leadership across sales functions for both New Business Hunters and Key Account Managers.
  • Multi-Stakeholder and functional role, engaging across Legal, Compliance, Marketing, Product and Middle/Back-Office.

Education

Some College (No Degree) - A-Levels

Deeping Comprehensive
Peterborough

Skills

  • Strategic Thinking
  • Relationship building
  • Complex Sales negotiations
  • Leadership & Team Development
  • Data-Driven Decision-Making
  • Sales Process Optimization
  • Adaptability
  • Partnership marketing
  • Customer relations
  • Business development
  • Account management
  • Time management

Timeline

Global Sales director

Convera UK
05.2023 - Current

Interim Heard of UK Verticals

Convera
03.2022 - 05.2023

Director of Account Management

Convera
12.2020 - 03.2022

Head of Account Management

Convera
04.2020 - 12.2020

Head of Pension & Payroll

Convera
09.2018 - 04.2020

Some College (No Degree) - A-Levels

Deeping Comprehensive
Ashley Phillips