Ashley McBride
Castlemilk,Glasgow City
Summary
Hold significant experience, commitment and ambition to work towards becoming a successful Healthcare Assistant. Consider to have strong inter-personal skills, allowing effective communication with people of all ages and backgrounds and being adaptable to everyone’s needs. Effective problem-solving and attention to detail are essential abilities for managing demanding situations and ensuring optimal outcomes. Very compassionate and caring person who shows great empathy. Courageous personality.
Currently doing SWAP - access to Nursing course at South Lanarkshire College, where the necessary qualities and experiences have been gained to become a successful Health Care Assistant.
Keen to utilise and expand current transferable skills to become a successful employee.
Overview
11
11
years of professional experience
Work History
Hairdresser assistant
Blessed with Beauty
Spittal , Glasgow
07.2021 - 08.2023
- Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
- Created memorable customer experiences with services such as head and neck massages.
- Offered style catalogues and magazines showcasing hair style options.
- Shampooed, conditioned and treated hair using salon-exclusive products, promoting increased retail sales.
- Supervised staff performance in absence of management, maintaining faultless salon services.
- Updated customer files with colour notes, preferences and services delivered.
- Trimmed, cut and shaped hair based on exact customer preferences.
- Trained junior stylists to create high-performing salon teams.
Internal Sales Administrator
SMH products
Parkhead, Glasgow
04.2018 - 09.2018
- Drove customer retention, building engaging relationships through every interaction.
- Supported strategy delivery through accurate sales systems and spreadsheet management.
- Prepared and distributed customer quotes within target timeframes.
- Resolved customer queries using in-depth product and service knowledge.
- Provided reliable administrative support for improved sales team efficiency.
Hairdresser
Victoria Hair Design
Glasgow, Glasgow City
06.2012 - 10.2017
- Trimmed, cut and shaped hair based on exact customer preferences.
- Answered phone calls daily to schedule appointments and advise on service options.
- Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
- Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
- Managed appointments and schedules to smooth workflow.
- Managed busy schedule to minimise appointment delays.
- Trained junior stylists to create high-performing salon teams.
- Maintained clean and safe salon environments, ensuring consistent compliance with COSSH regulations.
- Supervised staff performance in absence of management, maintaining faultless salon services.
- Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
- Offered highly skilled cut, colour and extension services to daily customers.
- Provided detailed instructions and treatment procedures to clients.
- Pre-booked returning client appointments to foster continued loyalty.
Education
SWAP access to nursing - Nursing
08/2023 - 06/2024
Level 2 & 3 - Hairdressing
08/2015 - 06/2017
Skills
- Team player
- Good communicator
- Empathetic
- Supervisory skills
- Time management
- Confident
- Compassionate
- Critical thinker
- Attention to detail
- Problem solving/listening
- Professionalism
Affiliations
- Running, reading
Timeline
Hairdresser assistant - Blessed with Beauty
07.2021 - 08.2023
Internal Sales Administrator - SMH products
04.2018 - 09.2018
Hairdresser - Victoria Hair Design
06.2012 - 10.2017
South Lanarkshire College - SWAP access to nursing, Nursing
08/2023 - 06/2024
City of Glasgow College - Level 2 & 3 , Hairdressing
08/2015 - 06/2017
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