Summary
Overview
Work history
Education
Skills
Certification
References
Interests
Timeline
Generic

Ashley MacLean

Sandyhills

Summary

I am an aspiring social worker dedicated to supporting children and families facing challenges. With a strong passion for child welfare and early intervention, I am committed to making a positive impact on vulnerable communities. I believe in empowering families through support, advocacy, and social justice initiatives. My studies in Education and Social Services have equipped me with the skills and knowledge necessary for effective community engagement, enabling me to collaboratively address the diverse challenges families face.

Overview

22
22
years of professional experience
1
1
Certification

Work history

Examiner – PO3

Home Office (UK)
2021.01 - 2024.06
  • Check passport applications for completeness, ensuring all necessary forms and documents have been submitted
  • Inform applicant by telephone or email of any missing or incomplete information
  • Review documents provided by applicant and ensured authenticity, accuracy and compliance with legal documents
  • Verify applicant identity, citizenship and supporting documents, such as birth certificates, identification papers and photographs
  • Verify the submitted documents are carefully examined to ensure their legitimacy
  • Verify the customers identity and compare application details and cross-reference with national databases
  • Ensure knowledge is up to date as guidance and policy change frequently
  • Always maintain customer confidentiality and GDPR

Site Project Administrator

Kellcon Construction (Scotland)
2010.11 - 2018.04
  • Day to day running of Site Office.
  • Answering telephone and deal with all calls effectively
  • Checking and inputting timesheets accordingly
  • Deal with the public, clients and subcontractors face to face or by telephone
  • Log file and archive confidential customer/client information.
  • Snag Plots
  • Programme works and Liaise with Contractor.
  • Advise Site Manger works outstanding.
  • Set up Handover Packs.
  • Deal with Queries from Client
  • Meet Clerk of Works to Handover Plots accordingly
  • General Office and Site Duties as required
  • Maintaining and updating Company Records

Liaison Officer

Connaught Partnerships Ltd
2010.02 - 2010.11
  • Dealing with customer enquiries
  • Organising Survey Visits
  • Updating Tenant Profiles and Information
  • Planning & Co-ordinating Building Surveyors and Junior Liaison Officers
  • Communicating (face to face, telephone calls) daily with Tenants and Site Management Team
  • Ensuring Material deliveries are on time.
  • Mobilisation of sites
  • Programme of works
  • Training new and existing Liaison Officers on Survey Procedures
  • General on-site duties

Project Administrator/ Fleet Support

Connaught Partnerships Ltd
2007.06 - 2010.02
  • Answering calls
  • Management of Fleet
  • Checking Vehicle’s
  • Dealing with Customer Queries and Complaints
  • Issuing Purchase Orders
  • Minute Taking
  • Petty Cash
  • Relief Receptionist
  • Management and Organisation of Training for Scotland
  • Management of day-to-day issues with Apprentices

Project Administrator Reactive Maintenance

2002.09 - 2007.06
  • Answering calls and queries from Clients
  • Logging and prioritising calls
  • Scheduling Works
  • Interfacing with management, Clients and engineers
  • Maintaining and updating Company records
  • Using both internal and Client computer monitoring systems
  • Attended monthly management meeting to provide an update of works.
  • Responsible for monthly accruals and valuations
  • Ensured Sub-Contractor comply with schedule of works and completion time

Education

BA - Education & Social Services

University of Strathclyde
Glasgow
2024.09 -

HND - Health & Social Services

Glasgow
2024-06

Some College (No Degree) -

HNC Health And Social Care
Glasgow
2023-08

Scottish Qualifications Certificate - Health & Social Services

Kelvin College
Glasgow

GCSEs - GSCEs

Holycross High school
Hamilton, South Lanarkshire
1992.08 - 1996.06

Skills

  • Advanced Microsoft Office skills
  • Excel, Word, Outlook, PowerPoint
  • Control systems knowledge

Certification

  • Lone Working Training
  • Customer Experience Training
  • Respect at Work Training
  • Health & Safety Induction
  • Asbestos Awareness

References

  • William, Gilfillan, Williamgilfillan1@icloud.com, 07990 535951
  • Clare, Cameron, Clare.carroll74@gmail.com, 07949 287187

Interests

Keeping fit, swimming and reading. Spending time with my young family.

Timeline

BA - Education & Social Services

University of Strathclyde
2024.09 -

Examiner – PO3

Home Office (UK)
2021.01 - 2024.06

Site Project Administrator

Kellcon Construction (Scotland)
2010.11 - 2018.04

Liaison Officer

Connaught Partnerships Ltd
2010.02 - 2010.11

Project Administrator/ Fleet Support

Connaught Partnerships Ltd
2007.06 - 2010.02

Project Administrator Reactive Maintenance

2002.09 - 2007.06

GCSEs - GSCEs

Holycross High school
1992.08 - 1996.06

HND - Health & Social Services

Some College (No Degree) -

HNC Health And Social Care

Scottish Qualifications Certificate - Health & Social Services

Kelvin College

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Ashley MacLean