Ashley Ho
Ipswich
Summary
Skilled professional specializing in active listening and customer service, with proven leadership and management capabilities. Excels in problem-solving and time management, driving team performance and achieving organizational objectives. Proficient in multiple languages, enhancing communication and collaboration across diverse teams.
Overview
5
5
years of professional experience
Work History
Front of House & Barista (Entry-Level)
Eatbagel
Ipswich
12.2025 - 03.2026
- Assisted customers by providing friendly service in a fast-paced café environment.
- Prepared hot drinks as a beginner barista while learning to operate coffee-making machines and understand product offerings.
- Supported front-of-house operations by taking orders, using tills, and keeping dining area clean and inviting.
- Collaborated with team members to ensure efficient service during busy periods and fostered strong customer relationships to enhance café experience.
Retail Associate
Tk Max
Kingston
11.2025 - 01.2026
- Provided exceptional customer service by assisting shoppers with product inquiries and ensuring a positive shopping experience.
- Maintained an organised and visually appealing store layout, contributing to enhanced customer satisfaction.
- Collaborated with team members to manage stock levels and replenish merchandise, supporting efficient store operations.
Play assistant
Anstee Bridge
Kingston upon Thames
01.2025 - 02.2025
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Supervised 15+ children 14 - 16 years old.
Early Years Practitioner
Busy Bees Nursery
Ipswich
06.2023 - 09.2023
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
Bar staff member
Mizu Noodle Bar
Ipswich
06.2022 - 09.2023
- Managed bar inventory for efficient operation.
- Ensured customer satisfaction by providing excellent service.
- Rotated stock regularly, reducing waste from expired products.
- Restocked bar efficiently during busy periods.
- Prepared beverages, ensuring consistent quality.
Teaching Assistant
Kumon
Ipswich
09.2021 - 05.2022
- Tutored students of various ages in mathematics and English.
- Helped children learn numeracy skills using counting games.
- Monitored interaction from ages 10 months to 5 years old.
- Thoroughly cleaned and disinfected play areas to control health risks.
- Adapted activities to support Special Educational Needs and learning environments.
- Gave direct instructions to manage behaviour, maintaining positive.
Education
Continuing education - Psychology
Kingston University
Kingston, United Kingdom2026
A-Levels - psychology, Business
One Sixth Form College
Ipswich, United Kingdom06.2022
B-TEC -
Health and Social
Ipswich, United Kingdom06.2022
GCSE - Maths, English and Science
St Alban's Catholic High School
Ipswich, United KingdomSkills
- Customer service
- Team collaboration
- Time management
- Youth engagement
- Behaviour management
- Communication skills
- Verbal communication
Languages
Chinese (Cantonese)
Interests
- Reading
- Cooking
- Travel
- Strategy Games
- Volunteering
Timeline
Front of House & Barista (Entry-Level)
Eatbagel
12.2025 - 03.2026
Retail Associate
Tk Max
11.2025 - 01.2026
Play assistant
Anstee Bridge
01.2025 - 02.2025
Early Years Practitioner
Busy Bees Nursery
06.2023 - 09.2023
Bar staff member
Mizu Noodle Bar
06.2022 - 09.2023
Teaching Assistant
Kumon
09.2021 - 05.2022
Continuing education - Psychology
Kingston University
A-Levels - psychology, Business
One Sixth Form College
B-TEC -
Health and Social
GCSE - Maths, English and Science
St Alban's Catholic High School