Ashley Higginson

• Checked oil and tyre pressure to support reliable vehicle function.
• Calculated ride costs accurately, receiving cash payments and returning correct change.
• Arrived on time to customer appointments, maximising service efficiency.
• Applied local road knowledge to identify best routes and avoid traffic.
• Delivered mobility assistance for passengers with disability.
• Kept strict schedules to efficiently serve regular clients.
• Escorted elderly passengers and those with limited mobility from door-to-door.
• Delivered outstanding customer experiences with friendly and professional approach.
• Stored passenger luggage and personal items to prevent damage.
• Transported multiple passengers per shift efficiently and safely.
• Offered flexible schedule to meet company and customer needs.
• Cared for customer safety by dropping off at secure locations.
• Completed safe journeys by applying defensive driving techniques and complying with Highway Code.

• Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
• Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
• Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
• Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
• Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
• Maintained clear customer records by securing signatures on invoices, deliveries and other paperwork using handheld devices.
• Safely loaded and unloaded packages with zero material damage.
• Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
• Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
• Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.

Machine operator inside the production packhouse, I was leading a small team of 7-10 everyday producing thousands of bags of potatoes for supermarkets. I aimed to work as efficiently and cost effective as possible without losing the high quality of service. Order volumes changed throughout the day for various reasons which meant sharp, quick, precise thinking was needed to adapt to the new challenges that arose. Having exceptional communication skills was crucial for success in this intense work environment.

• Regulated water treatment and distribution processes in line with established requirements.
• Performed facility inspections to address security and safety hazards.
• Tested water and sewage samples for chemical and bacterial content.
• Used test equipment and colour analysis standards to analyse water and sewage samples.
• Monitored computerised control systems and machinery in water treatment applications.
• Evaluated meter and gauge readings to address load requirements.
• Inspected equipment and monitored operating conditions, meters and gauges.
• Met environmental protection and sustainability standards with adherence to regulations.
• Updated plant logs and reports with daily data and incident information.