Ashley Grant
South Norwood,United Kingdom
Summary
Dedicated professional with proficiency in team collaboration, clear communication, and time management. Proven ability to prioritise tasks and ensure safety compliance, with a strong focus on work documentation and record keeping. Committed to enhancing work efficiency and safety standards in dynamic environments.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Service engineer level 1
Southern Rail
Battersea, Wandsworth
11.2018 - Current
- Ensuring compliance with safety during all maintenance tasks for secure work environment. (PPE, COSHH, DP panel system, pre task protection QR codes).
- Collaborating closely with maintenance team to complete exam tasks, defects and resolve mechanical and electrical issues.
- Documenting work logs for handovers and repairs to maintain accurate records.
- Working along side the production team to coordinate workflow and complete high-volume services in busy environments.
Automotive service technician apprentice
Audi
Bromley, Surrey
11.2015 - 11.2018
- Documented all services performed using company's record keeping system for future reference.
- Assisted senior technicians with complex repairs for learning opportunities.
- Collaborated with team members to complete large scale repairs within deadline.
- Prioritised urgent tasks for timely delivery of services to customers.
- Maintained high quality standards whilst servicing vehicles.
Supervisor
Morrisons
Croydon, Surrey
10.2014 - 09.2015
- Resolved customer complaints promptly, resulted in increased customer satisfaction.
- Promoted a safe work environment by adhering to health and safety regulations.
- Reduced conflicts in the workplace through effective communication skills.
- Delegated tasks appropriately, achieved balanced workload among team members.
Education
GCSEs -
St. Andrews C of E high school
London 09.2007 - 06.2012
NVQ Level 3 - Mechanical Engineering
East Surrey College
Greater London 09.2012 - 06.2014
NVQ Level 2 - Light vehicle maintenance
Audi
London 11.2015 - 06.2017
Skills
- Team collaboration
- Clear communication
- Time management
- Work documentation
- Safety compliance
- Task prioritisation
- Team supervision (Exam leader progression)
- Conflict resolution
- Record keeping
Certification
- First aid trained
- Licensed crane operator
Timeline
Service engineer level 1
Southern Rail
11.2018 - Current
Automotive service technician apprentice
Audi
11.2015 - 11.2018
NVQ Level 2 - Light vehicle maintenance
Audi
11.2015 - 06.2017
Supervisor
Morrisons
10.2014 - 09.2015
NVQ Level 3 - Mechanical Engineering
East Surrey College
09.2012 - 06.2014
GCSEs -
St. Andrews C of E high school
09.2007 - 06.2012
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