Summary
Overview
Work history
Education
Skills
Timeline
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Ashley Ferguson

east kilbride,United Kingdom

Summary

Accomplished professional with a strong foundation in client relationship management and operational efficiency. Demonstrates expertise in equipment maintenance, album design, and quality assurance, ensuring high standards are consistently met. Skilled in conflict resolution, problem solving, and risk assessment, with a keen understanding of regulations. Utilises emotional intelligence and active listening to foster interpersonal leadership and adaptability. Committed to enhancing tactical thinking and risk mitigation strategies to drive success in dynamic environments.

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work history

Photography studio manager

Ashley Ferguson
East Kilbride, South Lanarkshire
08.2024 - 05.2025
  • Managed daily operations to ensure smooth running of the studio.
  • Instituted budget controls to manage operational costs effectively.
  • Coordinated photographers' schedules, improved productivity.
  • Supervised design and layout tasks for album creation, enhanced customer satisfaction.
  • Streamlined administrative duties such as invoice generation and record keeping, improved organisational efficiency.
  • Established relationships with vendors, secured competitive pricing on studio supplies.
  • Maintained photographic equipment to prevent disruptions during shoots.
  • Enhanced customer experience with professional communication and service delivery.
  • Liaised with clients post-shoot for feedback and follow-up services.
  • Edited photos using software like Adobe Photoshop ensuring delivery of best possible prints for clients.
  • Specialised in event photography providing timely services without compromising on quality.

Care assistant

North Care scotland
East Kilbride, South Lanarkshire
06.2020 - 08.2023
  • Adhered strictly to professional standards, regulations and policies at all times while executing duties.
  • Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
  • Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
  • Ensured safe environment by maintaining orderliness and cleanliness in the facility.
  • Assisted in daily living activities for enhanced patient comfort.
  • Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
  • Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
  • Responded promptly to emergency situations, ensuring safety of all residents.
  • Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
  • Encouraged independence among patients whilst assisting them with tasks.
  • Provided emotional support to patients, improving their mental wellbeing.
  • Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
  • Collaborated with healthcare team for effective patient care delivery.
  • Aid in mobility exercises which resulted in improved physical strength among elderly residents.
  • Respected privacy and dignity of each resident during provision of care services.

Support practitioner

Sence Scotland
Hamilton, South Lanarkshire
06.2018 - 06.2020
  • Implemented behaviour modification programmes for improved mental health.
  • Maintained safe environment by conducting regular risk assessments.
  • Recorded progress notes timely to update client files.
  • Advocated on behalf of clients to secure rights and benefits.
  • Improved communication with service users by employing effective listening techniques.
  • Conducted comprehensive assessments to identify client needs.
  • Assisted in personal grooming tasks, boosting self-esteem of individuals.
  • Supported daily living activities, enhancing independence among clients.
  • Provided transportation assistance, facilitating easy access to community resources.
  • Carried out housekeeping duties efficiently; enhanced living conditions.
  • Resolved conflicts effectively, fostering positive relationships amongst residents.
  • Upheld highest standards of cleanliness, promoting a healthy living space.
  • Administered medications as prescribed, ensuring adherence to treatment plan.
  • Facilitated group activities for stimulating mental and social engagement.
  • Coordinated with medical professionals, ensuring optimal health of service users.
  • Boosted user satisfaction with personalised care plans.
  • Developed individualised activity schedules, promoting active participation in community events.
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Helped service users to gain ability to function independently in society.
  • Liaised with external and internal professionals to provide holistic support.
  • Assessed clients and documented information for records and analysis.
  • Collaborated with external support providers to maintain good care continuity.

Education

Photography

South lanarkshire College
East Kilbride
08.2023 - 06.2024

Diploma of Higher Education - Additional Support Needs

South Lanarkshire College
East Kilbride, South Lanarkshire
08.2017 - 06.2018

Skills

  • Client relationship management
  • Equipment maintenance
  • Album design
  • Operational efficiency
  • Quality assurance
  • Conflict resolution
  • Problem solving
  • Risk assessment
  • Emotional intelligence
  • Active listening
  • Adaptability
  • Tactical thinking
  • Risk assessment and mitigation
  • Understanding of regulations
  • Interpersonal leadership

Timeline

Photography studio manager

Ashley Ferguson
08.2024 - 05.2025

Photography

South lanarkshire College
08.2023 - 06.2024

Care assistant

North Care scotland
06.2020 - 08.2023

Support practitioner

Sence Scotland
06.2018 - 06.2020

Diploma of Higher Education - Additional Support Needs

South Lanarkshire College
08.2017 - 06.2018

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Ashley Ferguson