Ashley Cuthbertson
Glasgow,Glasgow City
Summary
Energetic professional with a proven track record in retail and customer service. Demonstrated leadership abilities combined with strong organizational skills. Expertise in delivering exceptional customer experiences and effective communication. Committed to driving results and enhancing team performance.
Overview
10
10
years of professional experience
2012
2012
years of post-secondary education
Work history
Cafe assistant
Morrison's
Glasgow, Glasgow City
01.2025 - Current
- Assisted in inventory management tasks for efficient stock control in the café.
- Took accurate food orders, preventing misunderstandings and errors in service delivery.
- Served customers promptly, ensuring they enjoyed their visit.
- Delivered excellent customer service with thorough product knowledge.
- Followed health safety regulations meticulously, maintaining an immaculate work environment.
- Handled customer complaints efficiently, preserving brand reputation.
Customer assistant
Asda
Glasgow, scotland
11.2024 - 12.2025
- Managed high-pressure situations to ensure customer satisfaction during peak hours.
- Assisted customers in product selection, enhancing overall satisfaction.
- Stocked shelves systematically for improved accessibility of products.
- Collaborated with team members to maintain seamless store operations.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Offered prompt solutions to maintain customer satisfaction.
Hairdresser
Mamo Barber
Largs
10.2023 - 09.2024
- This role necessitated outstanding customer service and communication skills.
- I engaged with clients to understand their needs and preferences, providing tailored style recommendations.
- I maintained strict hygiene standards by safely sterilising all equipment and processed payments in multiple forms, including cash and card transactions.
- At the end of each day, I cleaned the barbershop and set it up for the next day.
Hairdresser
Didan Barber
Ayr
05.2023 - 09.2023
- This role involved cutting and styling men's hair according to their preferred styles and upselling products to customers.
- Additionally, I supported administrative duties, such as booking appointments and maintaining contact with the shop's landlord as needed.
Hairdresser
Elena Barber
Ayr
08.2022 - 04.2023
- In this role as a Hairdresser, I cut and styled men's hair while offering recommendations for new styles.
- I also groomed men's beards and facial hair.
- I handled payments for products and scheduled repeat appointments.
- Additionally, I sold products that enhanced haircuts and beard trims.
Warehouse Operative
Amazon
Dumfermline
07.2016 - 01.2017
- Receive and count stock both manually and using computer systems.
- Dispose of damaged or defective items or return them to vendors as needed.
- Pack items securely and safely for return to vendors.
- Clean and maintain the work area to ensure compliance with safety regulations.
Shop Assistant
Poundland
Motherwell
05.2016 - 06.2016
- I performed all cleaning tasks within the shop to ensure a safe environment for both customers and staff, always adhering to Health and Safety policies and procedures.
- Unpack items for shelving while ensuring proper product rotation.
- Assist customers in finding products and offer advice as needed.
Education
Standard Grades - Maths, English, Computing
Whitehill Secondary School
Skills
- Time management
- Non judgemental
- Active listening skills
- Organised
- Electronic payment systems
- Billing and invoicing
- Multitasking proficiency
Custom
References available on request.
Timeline
Cafe assistant
Morrison's
01.2025 - Current
Customer assistant
Asda
11.2024 - 12.2025
Hairdresser
Mamo Barber
10.2023 - 09.2024
Hairdresser
Didan Barber
05.2023 - 09.2023
Hairdresser
Elena Barber
08.2022 - 04.2023
Warehouse Operative
Amazon
07.2016 - 01.2017
Shop Assistant
Poundland
05.2016 - 06.2016
Standard Grades - Maths, English, Computing
Whitehill Secondary School
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