Ashley Bradley
Hucknall,United Kingdom
Summary
Versatile professional with expertise in customer service, business administration, and retail management. Demonstrates strong communication skills, active listening, and problem-solving abilities to effectively address challenges and optimise operations. Proficient in IT systems and warehouse stock keeping, with a solid understanding of GDPR regulations to ensure compliance. Committed to leveraging skills to drive organisational success while maintaining high standards of service and efficiency.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work history
Security Concierge
MAN Commercial Protection LTD
Nottingham, Nottingham
10.2025 - 07.2026
- I was in charge of Security, Reception and facilities management
- I was responsible for securing the building before opening or closing it.
- I performed regular patrols of the building.
- I reported any issues/problems to the relevant people.
- I held the keys to the building.
- I performed daily/weekly and monthly checks for different parts of the building.
- I was responsible for signing in all visitors and contractors to the building, assigning keys and receiving them back when they had finished.
- I was responsible for reporting jobs to contractors
Customer Experience Advisor
Sainsbury's
Grantham, United Kingdom
02.2020 - 02.2025
- Handling till transactions
- Managing Front end operations
- Overseeing kiosk activities
- Managing petrol station operations
- Inventory management
- Collaborated effectively with other departments to resolve complex customer issues quickly, ensured maximum satisfaction levels.
- Identified opportunities for upselling during conversations; boosted company revenue without compromising on service quality.
- Established rapport with customers using professional yet friendly communication style; built lasting relationships.
Customer Service Adviser
Argos
Grantham, United Kingdom
09.2012 - 02.2020
- Cash Management
- Overseeing till transactions
- Manage efficient processing of customer orders.
- Customer Service Resolution
- Manage Ebay order processing efficiently
- Manage incoming deliveries to company warehouse efficiently.
- Oversaw stock levels to ensure optimal inventory management.
- Key supervisor
- Address other retail locations
- Assisted customers in product selection to boost sales.
- Provided detailed information about products and services to potential customers.
Business Administration Apprentice
Harrison Green LLP
Grantham
05.2011 - 04.2012
- Processing Purchasing & Sales Invoices & Credits
- Delivering and Assembling Office Installations
- Processing Customer Orders
- Complaint Handling
- Created Sales Literature
- Managed Company Ebay & Facebook Sites
- Handle Incoming Deliveries to Company Warehouse
- Managed Stock Levels
- Reason for leaving: Apprenticeship completed.
Temp Factory Work for Ambitions
Envirocom
Grantham
01.2011 - 02.2011
- Worked on fridge recycle Line
- Worked on TV recycle Line
- Kept warehouse tidy
- Reason for leaving: Temporary Contract ended
Shop Assistant
Poundland
Grantham
10.2010 - 12.2010
- Worked on Checkout
- Processing deliveries into shop warehouse
- Maintain stock levels on shop floor
- Assisting Customers with their queries
- Reason for leaving: Temporary Contract ended
Education
NVQ Level 2 - Security - Door Supervision
NET Nottingham
Nottingham 04.2025 - 05.2025
NVQ Level 2 - Hospitality and Catering
Grantham College
Grantham, Lincolnshire 01.2008 - 01.2009
Schools -
St Hughes
Grantham 01.2006 - 01.2008
Schools - undefined
Redhill Comprehensive
Arnold 01.2004 - 01.2005
Skills
- Customer Service Skills
- Business Administration
- Communication Skills
- IT Literate
- Warehouse Stock Keeping
- Problem Solving
- Retail Management
- Active listening
- Knowledge of GDPR regulations
Qualifications
- NVQ Level 3 Retail Management
- NVQ Level 2 in Principals of Business and Administration
- NVQ Level 2 in Professional Cookery
- NVQ Level 1 in Food and Drink Service
- Level 2 Catering Award in Food Safety
- Level 2 Key Skills in Communication
- Level 2 Award for Door Supervisors in the Private Security Industry
Affiliations
- Reading (mostly manga)
- Video games
- DnD
- Warhammer 40K
References
References available upon request.
Timeline
Security Concierge
MAN Commercial Protection LTD
10.2025 - 07.2026
NVQ Level 2 - Security - Door Supervision
NET Nottingham
04.2025 - 05.2025
Customer Experience Advisor
Sainsbury's
02.2020 - 02.2025
Customer Service Adviser
Argos
09.2012 - 02.2020
Business Administration Apprentice
Harrison Green LLP
05.2011 - 04.2012
Temp Factory Work for Ambitions
Envirocom
01.2011 - 02.2011
Shop Assistant
Poundland
10.2010 - 12.2010
NVQ Level 2 - Hospitality and Catering
Grantham College
01.2008 - 01.2009
Schools -
St Hughes
01.2006 - 01.2008
Schools - undefined
Redhill Comprehensive
01.2004 - 01.2005