Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Interests
Timeline
Generic

Ashley Bocking

Burnley,Lancashire

Summary

I am hard working, prepared to graft and put in extra hours, and show enthusiasm in all

tasks I'm given.

Overview

42
42
years of professional experience
1
1
Certification

Work history

Kitchen Assistant

Greene King
Burnley, Lancashire
11.2024 - Current
  • Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
  • Ensured proper waste disposal to maintain a hygienic kitchen environment.
  • Cleaned utensils, achieving a more efficient work environment.
  • Maintained cleanliness throughout the kitchen for improved hygiene standards.
  • Adhered to health and safety regulations with careful handling of food and equipment.
  • Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
  • Washed dishes quickly after meals service to free up space in the kitchen area.
  • Assisted in stock rotation, reducing spoilage and wastage of ingredients.
  • Kept kitchen areas clean, orderly and well-stocked for smooth service.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Used kitchen equipment as instructed and to safety protocols.
  • Rotated stock to keep ingredients fresh.

FLT driver/ Moulder/Labourer

W.B.Whites Ltd
Brighouse, West Yorks
10.2009 - 11.2024
  • Completed orders promptly, meeting customer expectations consistently.
  • Followed standard operating procedures diligently, ensuring compliance at all times.
  • Contributed positively towards team goals by assisting colleagues when needed.
  • Adhered to all company policies, contributing to a professional working environment.
  • Promoted safe working practices amongst colleagues, reducing accidents significantly.
  • Ensured smooth workflow by maintaining clean, organised work area.
  • Collected, documented and loaded goods with care to avoid damage and risk.
  • Performed thorough vehicle inspections prior to loading and during routes for strict safety compliance.
  • Monitored vehicle performance and reported faults quickly to avoid vehicle downtime.
  • Carried out handball loading safely and responsibly.
  • Conducted rigorous checks on oil, tyres and equipment.
  • Operated lifting trucks with care, prioritising safety of staff and goods.
  • Stacked pallets safely within agreed height and weight parameters.
  • Drove forklift trucks responsibly, upholding staff and environment safety.
  • Transferred stock between assigned warehouse locations.
  • Unloaded pallets and materials safely for onward processing.
  • Returned empty pallets after use, ready for reloading.
  • Loaded equipment securely to minimise damage and risk.

Customer assistant

Tesco. Stores Plc
Ilkley, West Yorks
05.1992 - 12.2012
  • Cross-sold related products at the point of purchase boosting overall sales volumes.
  • Improved customer relations by promptly addressing queries and concerns.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Provided excellent customer service to ensure repeat business.
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Provided shopping advice based on customer needs fostering an engaging shopping experience.
  • Dealt effectively with customer complaints, resolving issues professionally and amicably.
  • Upheld company policies whilst interacting with customers to maintain brand reputation.
  • Participated actively in staff meetings contributing valuable insights towards improving store performance.
  • Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
  • Ensured health and safety regulations complied within work premises at all times.
  • Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
  • Stocked shelves regularly for easy access to products by customers.
  • Maintained a clean, organised workspace for the efficient operation of checkout area.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Multi-tasked to keep customer service levels at optimal capacity at peak times.
  • Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
  • Took appropriate action to remedy customer dissatisfaction and boost loyalty.
  • Assisted customers with product complaints, logging issues for investigation and providing replacement items.
  • Answered customer telephone calls promptly and improved on-hold wait times.
  • Followed escalation procedures to efficiently resolve complex queries.
  • Processed and issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.
  • Resolved customer complaints following guidelines and referred complex inquiries to team leaders.

Furnace operator/FLT Driver

Lupton Smallshaw
Burnley, Lancashire
03.2001 - 09.2009
  • Analysed data from heating processes to optimise energy consumption rates.
  • Conducted initial setup of furnace operations to meet production requirements.
  • Continuously updated knowledge on latest industry trends and technologies related to furnace operations.

Customer assistant

Tesco Stores Plc
Ilkley , West Yorks
03.1991 - 01.1992

Customer assistant

Tesco Stores Plc
East Molesey, Surrey
05.1989 - 06.1990

Customer assistant

Tesco Stores Plc
East Molesey, Surrey
02.1983 - 06.1987

Education

Electrical Installation

UCLAN
Burnley
09.2006

Skills

I have highlighted all that I've experienced over the last 4 decades, and ready and willing to turn my hand to anything productive or labouring

Certification

  • Certified Associate in Project Management

Accomplishments

I don't have any accomplishments to add to my C.V.

Interests

I like walks, days out, animals, TV dramas, listening to all types of music

Timeline

Kitchen Assistant

Greene King
11.2024 - Current

FLT driver/ Moulder/Labourer

W.B.Whites Ltd
10.2009 - 11.2024

Furnace operator/FLT Driver

Lupton Smallshaw
03.2001 - 09.2009

Customer assistant

Tesco. Stores Plc
05.1992 - 12.2012

Customer assistant

Tesco Stores Plc
03.1991 - 01.1992

Customer assistant

Tesco Stores Plc
05.1989 - 06.1990

Customer assistant

Tesco Stores Plc
02.1983 - 06.1987

Electrical Installation

UCLAN

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Ashley Bocking