Ashleigh Popplewell
Hull,East Riding of Yorkshire
Summary
I’m organised, communicate well, and enjoy working with others. I’m reliable, always on time, and good at managing my tasks so deadlines are met. I keep a positive attitude and I’m always looking for chances to learn and grow
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work history
Project assistant
Unity In Community
Hull, East Riding of Yorkshire
2024.04 - 2026.02
- Created clear documents and reports to support management decisions.
- Performed daily administrative tasks that improved project workflow.
- Maintained accurate and organised records for all project documentation.
- Handled incoming phone calls from clients and the public.
- Managed the main calendar, scheduling appointments, deadlines, and project activities.
- Sorted and prioritised high volumes of calls and emails.
- Monitored project timelines to ensure tasks and milestones were completed on schedule.
- Improved client satisfaction by resolving issues quickly and professionally.
- Supported brand visibility by attending charity events.
Hair stylist & front of house
Duo hair salon
Hull, Kingston upon Hull
2017.09 - 2024.04
- Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
- Book and confirm appointments via phone and email
- Process transactions cash and issue receipts
- Offer beverages and chat with clients who are in the waiting area
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Inform clients about new services and discounts
- Cross-sell services and products when appropriate
- Update client records with contact and billing details, appointments and services offered
- Manage our call centre
- Maintain a tidy salon area
- Order business cards and stationery as needed
- Excellent communication abilities (verbal, phone and email) with a customer service attitude
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances
- Delivered creative updos and special occasion hairstyles for memorable events.
- Used advanced cutting techniques to create sophisticated hairstyles.
- Perfected blow-drying techniques, offering sleek finishes that lasted long after the salon visit.
Education
NVQ Level 2 - ICT
Hessle High School
Hessle, East Riding of YorkshireGCSEs - English Language, Maths, Food Technology, Spanish
Hessle High School
Hessle 2012.09 - 2017.06
Diploma of Higher Education - Hairdressing
Salon Apprentice
Hull, Kingston upon Hull 2017.09 - 2021.09
Skills
- Organization skill
- Excellent communication skills
- Positive attitude
- Teamwork skills
- Time management skills
- Able to multitask
- Reliable and punctual
References
Available upon request.
Timeline
Project assistant
Unity In Community
2024.04 - 2026.02
Hair stylist & front of house
Duo hair salon
2017.09 - 2024.04
Diploma of Higher Education - Hairdressing
Salon Apprentice
2017.09 - 2021.09
GCSEs - English Language, Maths, Food Technology, Spanish
Hessle High School
2012.09 - 2017.06
NVQ Level 2 - ICT
Hessle High School