A focused, enthusiastic and dynamic individual with outstanding communication, interpersonal, and organisational skills. Adept at quickly assessing needs, developing plans and implementing effective solutions that meet company needs.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Office Manager
Pride and Pinion Ltd
09.2022 - 03.2025
Reports to Managing Director - Support where required (Communications, liaising with stakeholders etc.)
Ensure proper flow of office procedures and carrying out all administrative office duties
Records updated daily and reports created
Communicate with relevant clients / business partners to update all enquirers to ensure the highest level of customer service
Arranges meetings by scheduling appropriate meeting times, booking rooms, create agendas and take meeting notes
Manages correspondence by answering emails
Drafts, formats, and print relevant documents
Storage and security of all confidential data and ensure GDPR practices are followed
Inventory and website updates as and when required using CRM systems
Deliver an exceptional customer experience through all channels including email, telephone, social channels and face-to-face
Senior Charity Fundraising Executive
Cash for Kids (Cool FM)
11.2018 - 05.2022
Be responsible for your own set of KPI’s and delivering challenging financial targets
Assist the Charity Manager to reach agreed business plan targets
Develop sustainable partnerships with local businesses, large corporates and high net worth individuals
Identify and develop new fundraising opportunities and areas of potential support
Assist in the planning and implementation of campaigns and events
Deliver on and off-air Cash for Kids activities and events
Attend events and support with event coordination
Assist with grant applications
Ensure all funds and expenditure are properly accounted for and accurately recorded
Be the lead on digital fundraising and marketing while keeping updated with new practices and trends
Provide client management and project co-ordination with colleagues