Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Recent Employment
References
Timeline
Generic

Ashleigh-Jade Glenn

Sheffield,—

Summary

I, Ashleigh Glenn am/is an accomplished professional with extensive expertise in business-to-business selling and financial forecasting insight.

Demonstrates strong database management competency and product knowledge proficiency, particularly in IT purchasing processes for major vendors such as HPE, Lenovo, Dell, and IBM. Adept at public speaking and communication, with proven leadership and problem-solving skills. Excels in sales negotiation, supply chain coordination, and customer service.

Proficient in everyday programs including Excel and various CRMs.


Career goals: to continue developing a broad range of skills while applying my current strengths in a passionate and driven work environment. I believe my existing abilities provide a strong foundation for becoming a valuable and adaptable employee.

I am highly adaptable and open to exploring employment opportunities across various fields, eager to contribute my skills and grow within different professional environments.

Overview

10
10
years of professional experience
1
1
year of post-secondary education

Work history

Global account manager

Europlus direct t/a TESEDI
Leeds, North Yorkshire
08.2021 - 05.2025
  • Travelled extensively for face-to-face client meetings and negotiations.
  • Coordinated cross-department communication to achieve corporate goals.
  • Managed complex projects whilst meeting tight deadlines.
  • Conducted product demonstrations for potential high-value accounts.
  • Streamlined operational processes by implementing innovative solutions.
  • Developed global account strategies, enhancing brand visibility.
  • Improved product presentation through expert understanding of client needs.
  • Negotiated contracts with top-tier clients, securing profit margins.
  • Trained new team members on company policies and procedures.
  • Maintained comprehensive knowledge of products and services to increase sales revenue.
  • Managed key client relationships for improved business partnerships.
  • Led international sales team to exceed performance expectations.
  • Resolved critical issues with clients, maintaining strong relationships.
  • Created customised proposals to win competitive bids.
  • Collaborated with marketing teams for effective promotional campaigns.
  • Coordinated productive day-to-day account activities to ensure clients remained informed of updates and changes.
  • Promoted from Sales to Team leader within 1 year and than promoted again to Global Account Manager within 2 years.
  • Oversaw business staffing and training, building successful, customer-focused team.
  • Followed industry trends and set pricing strategies to maximise business returns.
  • Analysed consumer data to predict future purchasing trends for informed decision-making.
  • Negotiated buying conditions and sales contracts to secure lucrative deals.
  • Pursued new business opportunities by forging strong networks and contacting potential buyers.
  • Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
  • Managing 333 client accounts, 37 which were high value revenue accounts, 58 which were mid value revenue accounts, additionally 156 low value revenue accounts
  • Brought in an average of 21% additional revenue every quarter in 2024>2025 = YOY 91% Surplus on targets.
  • Promoted sales through effective cross-selling and upselling techniques.

Sales account manager

Fuel card services
Leeds, North Yorkshire
08.2018 - 08.2021
  • Performed regular audits on account activities, upholding compliance standards.
  • I held myself accountable to were 50 calls per day and closing 3 successfully.
  • Trained junior staff members for improved performance levels.
  • Strengthened client relationships with regular follow-ups.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Identified opportunities for upselling products or services, enhancing revenue potential.
  • Managed phone calls and emails for effective communication.
  • Managed high-volume phone calls, resulting in efficient appointment setting.

Direct sales representative

Prosure acquisitions
Leeds, North Yorkshire
11.2016 - 06.2018
  • Boosted product awareness by conducting frequent sales presentations.
  • Evaluated competitor products, identified unique selling propositions accordingly.
  • Optimised personal sales strategies through regular self-assessment and training sessions.
  • Generated qualified leads by executing effective cold calling strategies.
  • Handled customer objections tactfully, led to increased sales conversions.
  • Utilised persuasive communication techniques to convert prospects into loyal customers.
  • Conducted in-depth product demonstrations to persuade potential customers.
  • Fostered a positive brand image with enthusiastic representation at events and trade shows.
  • As this was direct sales interim job It was expected to close a minimum of 3 per day. My personal best was 15 in one day and avg of 4 per day.

Front of house manager

Arc Inspirations
Leeds, North Yorkshire
12.2014 - 11.2016
  • Ensured smooth operation of the restaurant by delegating tasks effectively.
  • Managed team rosters to maintain optimal customer service levels.
  • Resolved customer complaints promptly, ensuring satisfaction and repeat business.
  • Coordinated with kitchen staff for seamless table service during peak hours.
  • Liaised with suppliers, securing timely delivery of fresh ingredients and supplies.
  • Streamlined booking system to enhance efficiency and reduce waiting times for customers.
  • Maintained high standards of cleanliness and hygiene within the restaurant premises.
  • Enforced company policies consistently, maintaining a disciplined work environment.
  • Fostered positive relationships with customers, enhancing brand reputation in the process.
  • Monitored compliance with health and safety regulations amongst all staff members.
  • Addressed any operational issues swiftly, reducing potential disruptions in service.
  • Steered team towards delivering exceptional customer service through regular feedback sessions.
  • Coordinated logistics during busy periods ensuring uninterrupted service flow.
  • Built loyal customer base by creating welcoming environment with top quality service.
  • Planned staff rotas to meet customer demand whilst remaining under budget.
  • Monitored and maintained stock levels for maximised efficiency and minimised waste.
  • Completed accurate end-of-day financial routines for cash and card transactions.
  • Managed daily cashups ensuring accurate accounting records kept.
  • Handled store opening and closing procedures with exceptional attention to detail for optimal safety.
  • Drove sales growth through targeted product promotion initiatives.
  • Attended industry events for brand promotion and network expansion.
  • Mentored junior bartenders in mixology best practices to ensure overall team confidence and competence.
  • Demonstrated advanced mixology skills, crafting unique drinks upon request.
  • Coordinated logistics for various academic events which led to seamless execution of said events.

Education

GCSEs - Hotel and Guest house management

City & Guilds
South Africa
03.2011 - 03.2012

Skills

  • Business-To-Business selling
  • Financial forecasting insight
  • Database management competency
  • Product knowledge proficiency
  • Public speaking
  • Communication skills
  • Problem-solving
  • Leadership
  • Resourcefulness
  • Public Relations
  • Upselling
  • Knowledge of every day programs such as Excel, Dynamics, Maintenance central & other CRM's
  • Technical product knowledge in IT purchasing processes for Software for official Maintenance vendors (HPE, Lenovo, Dell & IBM)
  • Supply chain coordination
  • Sales negotiation
  • Technology adaptability
  • Invoicing and pricing
  • Database management
  • Budgeting and forecasting
  • Effective time management
  • Customer Service

Affiliations

  • Urban Architecture
  • Traveling
  • Cuisine
  • Gardening
  • Self development
  • Gym

Accomplishments

    Regular awards fro over achievements through out my life.

    I do thrive off rewards, compensations & recognition.

    The biggest reward I can provide is the many recommendations from both previous employees & clients, which i am happy to provide on request.

Recent Employment

I'd like to briefly address the gap in my recent employment. After careful consideration, I made the decision to step away from my previous role to focus on finding the right work environment where I can truly contribute and thrive.

If you're interested in inviting me to apply for the position, please feel free to reach out for any additional information.

References

References available upon request.

Timeline

Global account manager

Europlus direct t/a TESEDI
08.2021 - 05.2025

Sales account manager

Fuel card services
08.2018 - 08.2021

Direct sales representative

Prosure acquisitions
11.2016 - 06.2018

Front of house manager

Arc Inspirations
12.2014 - 11.2016

GCSEs - Hotel and Guest house management

City & Guilds
03.2011 - 03.2012

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Ashleigh-Jade Glenn