Ashleigh Edwards
LIVERSEDGE,West Yorkshire
Summary
Aspiring accountant with ongoing Level 2 and 3 AAT studies, aiming to progress to Level 4. Strong interest in motorsport and ice hockey, demonstrating commitment and teamwork. Focused on achieving professional qualifications to enhance accounting expertise.
Overview
9
9
years of professional experience
Work history
Financial and Business Administrator
Koncept Group Ltd
Barnsley, Yorkshire
03.2025 - Current
- Coordinated with different departments to streamline workflow.
- Streamlined inventory management for optimal resource utilisation.
- Provided customer service, enhancing client satisfaction.
- Updated company database regularly, ensuring accessibility of accurate information.
- Assisted in financial planning to increase efficiency.
- Managed confidential information securely, upholding privacy standards.
- Maintained office supplies stock, reducing downtime due to lack of materials.
- Managed business correspondence for improved communication.
- Handled all administrative tasks for smoother operations.
- Assisted in human resources procedures, facilitating employee management.
- Managed financial records by meticulously entering and updating data.
- Produced timely financial reports with use of bookkeeping software.
- Worked closely with accountants during end-of-year closeout procedures, ensured accuracy of figures reported in annual reports.
- Processed invoices promptly, enabled swift payment processing.
- Maintained accurate books for clear financial visibility.
PR to Director
Wow Graphix
Dewsbury, West Yorkshire
06.2022 - 03.2025
- This is mine and my partners graphic design business, he started the business in 2020 and I joined him in 2022 as it suited our lifestyle at the time to do this together.
- I have many roles in the business including, liaising with suppliers, speaking to customers who are wanting to place an order with ourselves, keeping on top of finances and also helping with the manufacturing of products.
- We use a system called corel draw for our designs which I had to learn from scratch.
- Closely monitored emerging Graphic trends, enabling continued innovation within design and delivery processes.
- Used exceptional networking skills to build and retain large portfolios of high-value clients.
Recruitment Consultant
The Curve Group
Northampton, Northamptonshire
03.2022 - 06.2022
- Pre-Interviewed candidates, taking accurate notes to determine suitability for available positions.
- Managed interview process on behalf of clients and candidates, maintaining confidentiality for both the client and candidate.
- Advertised and managed position listings on job sites such as Indeed, Linkedin, CV Library ECT.
- Used outstanding communication and networking abilities to develop and maintain client relationships.
- Negotiated contract details, maintaining confidentiality and impartiality.
- Informed candidates about both positive or negative interview results, if negative explaining the reasons and also giving advice to potentially help them in the future.
- Coordinated offer process, answering questions candidates had before accepting offers.
- Ensured HR always had everything they needed to onboard the clients such as right to work, Reference details, new starter forms, everything needed for a DBS check.
Recruitment Consultant
TSYS
Coventry, Warwickshire
09.2021 - 03.2022
- This was a secondment within the business as my goal career progression was to be in Recruitment and then work my way up to HR.
- Advertised and managed position listings on job boards and organised interviews with suitable candidates.
- Used outstanding communication and showed that i cared about the candidate during every interaction.
- Explained contract details and expectations of the candidate from the start.
- Profiled people through evidence-based interview techniques and tests.
- Demonstrated outstanding listening and communication skills to obtain information.
- Scanned and filed employee new starter forms, pre-interview questionnaires, documentation and other records.
- Leveraged existing talent pools by maximising direct sourcing activities.
- Briefed candidates about responsibilities, salary and benefits of jobs.
- Coordinated offer process, answering questions candidates had before accepting offers.
- Informed candidates about both positive or negative interview results.
- Interviewed potential candidates, taking accurate notes to determine suitability for available positions.
- Sourced candidates through social media platforms, validating suitability for available positions.
Customer Service Advisor
TSYS
Coventry, Warwickshire
11.2019 - 03.2022
- Resolved customer queries over phone and by email.
- Established warm and friendly rapport whilst interacting with customers by phone and email.
- Upheld privacy and security requirements established by national legislation whilst following rules from the FCA.
- Supported customer satisfaction, addressing escalated complaints with empathy but also knowledge of policies.
- Input customer information, call notes and personal data onto internal database.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
Care Assistant
Nurse Plus
Boston, Lincolnshire
01.2019 - 11.2019
- Provided personal care to adults with learning disabilities and also elderly people with dementia.
- I had to ensure I always showed empathy and compassion to my clients.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
Customer Service Cashier
Tesco
Skegness, Lincolnshire
06.2016 - 01.2019
- I worked on many departments at my time at Tesco, I worked on the tills, dairy, clothing and Dotcom.
- In each of my roles my main focus was ensuring each customer that came into the shop was respected and helped in anyway that they needed, whether that be showing them an aisle, finding stock out the back for them or for some people just having a chat with them and listening to how there day has been.
Education
A-Levels - Health and Social Care
Giles Academy
A-Levels - Science
Giles Academy
GCSEs - English
The Giles Academy
Boston, LINGCSEs - Maths
The Giles Academy
Boston, LINGCSEs - Science
The Giles Academy
Boston, LINGCSEs - Health and Social Care
The Giles Academy
Boston, LINGCSEs - Music
The Giles Academy
Boston, LINGCSEs - Performing Arts
The Giles Academy
Boston, LINGCSEs - The Duke of Edinburgh Award
The Giles Academy
Boston, LINSkills
- Scheduling interviews
- Diary coordination
- CV screening
- Administrative support
- Issue resolution
- Data management
- Complaint management
- Polite and friendly
- Customer service
- LinkedIn sourcing
- Compassionate
- Accounting principles knowledge
- Procurement and purchasing systems
- Documentation handling
- Microsoft Excel
- Quickbooks
- Invoicing
- Social media management
- Microsoft Word
Education
other,other,other,other,other,other,other,other,other
Affiliations
- Ice Hockey
- Motorsport
- Accounting
- Bookeeping
References
References available upon request.
Timeline
Financial and Business Administrator
Koncept Group Ltd
03.2025 - Current
PR to Director
Wow Graphix
06.2022 - 03.2025
Recruitment Consultant
The Curve Group
03.2022 - 06.2022
Recruitment Consultant
TSYS
09.2021 - 03.2022
Customer Service Advisor
TSYS
11.2019 - 03.2022
Care Assistant
Nurse Plus
01.2019 - 11.2019
Customer Service Cashier
Tesco
06.2016 - 01.2019
A-Levels - Health and Social Care
Giles Academy
A-Levels - Science
Giles Academy
GCSEs - English
The Giles Academy
GCSEs - Maths
The Giles Academy
GCSEs - Science
The Giles Academy
GCSEs - Health and Social Care
The Giles Academy
GCSEs - Music
The Giles Academy
GCSEs - Performing Arts
The Giles Academy
GCSEs - The Duke of Edinburgh Award
The Giles Academy
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