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To be a part of a prestigious organization that offers a professional work environment and provides me with an opportunity to achieve excellence in my work through continuous learning, perseverance, and ultimately contribute to the organization.

I am a motivated and versatile professional with over 2 years of experience in teaching, customer service, and international technical support. I excel in communication, problem-solving, and client handling, particularly in the Siemens EV Charger process. I thrive in fast-paced environments, consistently delivering high-quality service and achieving results
Skilled in navigating complex technical environments with a solid background as a Computer User Support Specialist. Possess strong troubleshooting capabilities and adept at providing solutions to enhance system functionality and user satisfaction. Demonstrated ability to communicate effectively with users, ensuring understanding and proper use of software and hardware. Improved help desk response times and user experience through proactive support and training initiatives.

Accomplished professional with expertise in billing systems and invoice processing, adept at audit preparation and product knowledge. Demonstrates strong skills in customer feedback analysis and complaint resolution, ensuring high levels of client satisfaction. Committed to leveraging these competencies to drive operational efficiency and enhance customer service outcomes.

Customer Success Manager with 5+ years of experience, skilled in oral and written communication, active listening, and analytical problem-solving. Specialize in B2B SaaS customer success management, excelling in fostering strong client relationships, driving product adoption, and ensuring customer satisfaction. Proficient in handling customer inquiries and requests via email, chat, and phone channels, consistently resolving concerns to maintain high satisfaction levels. Possess strong communication and interpersonal skills, empathizing with customers while demonstrating effective time management and a positive, solution-driven approach in fast-paced environments. Adept at collaborating with teams to achieve organizational goals.

Ashish Singh

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Customer Support Executive

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Bachelor of Business Administration - Finance

Master of Science - Finance

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Customer Support Executive

Master of Science - Finance

Bachelor of Business Administration - Finance

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