Ashish Mehta
London,Greater London
Summary
Results-driven Sr Solutions Architect with a proven ability to enhance Salesforce platform operations at Zensar Technologies(UK) Ltd, achieving a 12% increase in user adoption. Demonstrates expertise in solution design and stakeholder communication, consistently leading teams to innovate and exceed client expectations while maintaining high satisfaction scores. Experienced in integrating advanced Salesforce solutions, including Sales Cloud and Marketing Cloud, to drive impactful business transformations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sr Solutions Architect
Zensar Technologies(UK) Ltd
London, Greater London
03.2021 - Current
- Oversaw Salesforce platform operations as the lead at a major UK bank.
- Formulated monthly release strategies while overseeing project progress in accordance with the established baseline.
- Facilitated requirement and design sessions using wireframes, prototypes, POCs, mock-ups, and UML diagrams.
- Conducted migration to Lightning for an international printing solutions leader, achieving a 12% rise in adoption rates.
- Crafted competitive RFP submissions by engaging cross-functional teams and leadership stakeholders.
- Led the development team, providing guidance through challenging scenarios.
- Facilitated continuous improvements by counseling clients on future developments.
- Secured a high client satisfaction score of 4.9 out of 5 due to efficient and timely execution.
- Developed customized tools and industry-focused solutions for Salesforce COE.
- Devised an optimal CI/CD system and branching methodology, overcoming ongoing client challenges.
- Optimized coding standards to elevate project execution quality.
- Conducted analysis of legacy systems to identify migration opportunities while enhancing code management efficiency.
- Provided technical leadership in designing, developing and implementing enterprise-wide business solutions.
- Defined technical integration strategy and developed integration plans.
Sr Solutions Architect
L&T Infotech India
Mumbai, Maharashtra
07.2016 - 03.2021
- Spearheaded development and management of an innovative Emergency Management platform tailored for governmental and energy sector needs.
- Delivered tailored solutions and crafted winning proposals, maintaining a 65% success rate alongside subject matter experts.
- Led cross-functional teams, utilizing prototypes for clear communication, fostering innovation, and streamlining project delivery timelines.
- Provided technical leadership in designing, developing and implementing enterprise-wide business solutions.
- Defined technical integration strategy and developed integration plans.
- Developed and maintained architecture standards, guidelines, principles, and models to ensure the consistent application of architectural solutions.
- Developed prototypes or proof of concepts for new technologies or approaches.
- Supported development teams by providing guidance on design decisions related to system performance and scalability.
- Documented detailed technical specifications for developed architectures.
- Designed high-level system architectures that align with customer requirements and strategic objectives.
Principal Solution Architect
PWC India Ltd
Mumbai, Maharashtra
11.2017 - 09.2018
- Piloted proof of concept initiatives to validate architectural approaches and technologies.
- Mentored junior architects and developers in best practices and technical skills.
- Recorded systems information and documented design specifications and installation instructions.
- Managed projects for Tier 1 clients from the west region, totaling around 1.3M USD.
- Drove efficiency improvements by overseeing transformation of manual sales, marketing, and service tasks into automated systems for a flagship steel producer.
- Conducted stakeholder interviews to identify and document business needs.
- Created and implemented robust change management strategies.
- Led digital transformation projects, enhancing client operations.
- Designed transformative technological approaches to elevate market standards.
Practice Head/ Project Manager
Quosphere Infosolutions
Mumbai, Maharashtra
10.2015 - 07.2016
- Implemented PMO to streamline processes and elevate project performance.
- Integrated automated cloud platforms for improved operational workflows.
- Developed product concepts on SFDC platform, coordinating delivery capacities with project pipelines to drive innovation and market demand satisfaction.
- Delivered versatile market performance, driving Rs 1.2Cr in revenue via innovative IT solutions tailored to Real Estate, Media, and Customer Service sectors.
- Crafted meticulously tailored responses to RFPs, achieving a 40% proposal win rate.
- Spearheaded initiatives promoting innovation and process enhancement.
- Established solid partnerships with clients, facilitating flawless project completion and elevated satisfaction levels via adept communication and issue management.
Project Manager
Intelligentia India Pvt Ltd
Mumbai, Maharashtra
09.2014 - 09.2015
- Led development of SMS product, facilitating direct messaging within Salesforce.
- Scaled team from 4 to 26 certified Salesforce professionals.
- Crafted customized demonstrations for real estate, media, and customer service industries.
- Managed ISV collaboration and security assessment for AppExchange listing.
- Executed focused GTM strategy, reaching NPS of 8.3/10.
Project Manager
Ebaotech India
Mumbai, Maharashtra
10.2013 - 09.2014
- Coordinated projects spanning multiple time zones, maintaining 96% on-time completion.
- Steered team's professional development, elevating abilities and career trajectory.
- Directed resource allocation to enhance organizational efficiency.
- Strengthened stakeholder relationships by maintaining clear communication channels.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Developed and maintained project plans, timelines, and budgets.
- Facilitated resolution of conflicts between team members when necessary.
- Focused on project monitoring and management by developing forecasts and tracking expenses.
Delivery Head / Project Manager
Sailfin Technologies
Surat, Gujarat
01.2012 - 09.2013
- Developed customizable document workflow management solution for Genpact in Salesforce, optimizing operational efficiency.
- Implemented crucial interventions to bypass project delays and secured a $44,000 cost-saving for the client.
- Designed cloud-based ETL tools to enhance operational efficiency through server-independent architecture.
- Designed innovative Accounts Receivables product, incorporating user-centric principles to boost functionality.
- Cultivated strong interdepartmental communication channels to streamline teamwork.
- Streamlined intricate business needs into clear technical frameworks, driving process efficiency.
Team Lead/ Systems Analyst
IBM India Ltd
Bangalore, Karnataka
04.2007 - 09.2009
Associate Technology
Sapient India Pvt Ltd, India
Bangalore, Karnataka
03.2006 - 04.2007
Software Engineer
Verisign Services India
Bangalore, Karnataka
09.2004 - 02.2006
Education
MBA - Strategic Management
Schulich School of Business
Toronto06-2011
Bachelor of Engineering - Information Science
Bapuji Institure of Engineering And Technology
Davangere07-2004
Higher Secondary Education -
Shree Taralabalu Jagadguru Pre University College
Davangere04-2000
Lourdes Boys High School
Davangere04-1998
Skills
- Solution Design and Architecture
- Salesforce, Sales Cloud, Service Cloud, Marketing Cloud, Financial Services Cloud (FSC)
- Apex Classes, Apex Triggers, and Test Classes, LWC, LDS, LMS, Aura, HTML, JavaScript, CSS
- Integration (REST, SOAP, Pub/Sub, Streaming APIs)
- Salesforce development and administration
- Salesforce Analytics (Reports and Dashboards)
- Project Management
- Capacity Management
- Stakeholder Communication
- IT consulting
- Business Process Analysis and Requirement Gathering
- Software development lifecycle (Agile, Scaled Agile, Scrum)
- IT strategy development
- DevOps methodologies
- Technical leadership
- Systems integration
Certification
- Salesforce Certified Administrator
- Salesforce Certified Nonprofit Cloud Consultant
- Salesforce Certified Marketing Cloud AdministratorComplete Maintenance
- Salesforce Certified Marketing Cloud Email Specialist
- Salesforce Certified Business Analyst
- Financial Services Cloud Accredited Professional
Timeline
Sr Solutions Architect
Zensar Technologies(UK) Ltd
03.2021 - Current
Principal Solution Architect
PWC India Ltd
11.2017 - 09.2018
Sr Solutions Architect
L&T Infotech India
07.2016 - 03.2021
Practice Head/ Project Manager
Quosphere Infosolutions
10.2015 - 07.2016
Project Manager
Intelligentia India Pvt Ltd
09.2014 - 09.2015
Project Manager
Ebaotech India
10.2013 - 09.2014
Delivery Head / Project Manager
Sailfin Technologies
01.2012 - 09.2013
Team Lead/ Systems Analyst
IBM India Ltd
04.2007 - 09.2009
Associate Technology
Sapient India Pvt Ltd, India
03.2006 - 04.2007
Software Engineer
Verisign Services India
09.2004 - 02.2006
MBA - Strategic Management
Schulich School of Business
Bachelor of Engineering - Information Science
Bapuji Institure of Engineering And Technology
Higher Secondary Education -
Shree Taralabalu Jagadguru Pre University College
Lourdes Boys High School
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