ASHIKA RAI
Harlington, Hayes,London, England
Summary
A motivated and hardworking individual with a positive attitude and a passion of learning. Dynamic and energetic professional with a strong aptitude for customer service and multilingual communication. Strong communication skills, good team player and a problem solving mindset. Committed to leveraging time management skills to achieve career goals while maintaining physical fitness and enthusiasm.
Overview
3
3
years of professional experience
Work history
Team member
Kineya Mugimaru, Embankment
Unit 3, Ground floor 36-38 Villiers Street, London, England
05.2025 - Current
Responsibilities:
- Assisted customers in selecting products and provided detailed information about menu items.
- Maintained cleanliness and organisation of work area to enhance customer experience.
- Collaborated with team members to ensure timely and efficient service during peak hours.
- Prepared food and beverages according to established recipes and quality standards.
Waitress and Team member
Level Up
Dharan, Sunsari, Nepal
03.2023 - 11.2024
Responsibilities:
- Provided exceptional customer service by attentively taking orders and ensuring satisfaction.
- Collaborated with team members to maintain a clean and inviting dining environment.
- Assisted in training new staff on service protocols and menu offerings.
- Processed payments efficiently and accurately using point-of-sale systems.
- Resolved guest concerns promptly to maintain positive dining experiences.
- Improved customer satisfaction by providing efficient and friendly service.
Education
BSc.Computing Science -
Coventry University, Dagenham
London, England 01.2025 -
Skills
- Excellent customer service
- Able to priorities workload to meet asset deadlines
- Attention to detail and accuracy
- Multilingual communication
- Ability to work in a fast-paced environment
- Time management
- Physical fit and energetic
- good communication skills
- proficient in cash handling and transaction
- keen to embrace new technology
Affiliations
- Reading Books, Cooking Food, Watching Movies, Travelling, Listening Music
Languages
English, Nepali, Hindi
Upper intermediate
References
References available upon request.
Timeline
Team member
Kineya Mugimaru, Embankment
05.2025 - Current
BSc.Computing Science -
Coventry University, Dagenham
01.2025 -
Waitress and Team member
Level Up
03.2023 - 11.2024