ASHIAH MEHMOOD
Professional Summary
Summary
A highly organized and detail-oriented fashion and business professional with experience in customer service, scheduling, payroll, and accounting. Passionate about blending creativity with operational efficiency. Adept at problem-solving, adapting to dynamic environments, and delivering exceptional client support. Proficient in MS Office and skilled in trend analysis, merchandising, and customer experience.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Scheduler
Lanes Group
2022.05 - Current
- Managed scheduling operations, ensuring seamless client service in a fast-paced industry.
- Coordinated logistics and engineer dispatch, prioritizing service quality.
- Maintained customer relationships by addressing inquiries professionally.
Customer Service Assistant
FloStream
2021.10 - 2022.04
- Delivered high-end customer service, ensuring smooth operations.
- Assisted with logistical planning, ensuring optimal efficiency and client satisfaction.
Payroll Specialist
Studio Piceci
2021.02 - 2021.07
- Processed payroll, ensuring timely and accurate employee payments.
- Managed financial reporting, assisting senior finance professionals in budgeting. Collaborating with other departments to optimize logistical services and arranging shipment and transportation details with carrier agents
Assistant Accountant
Tiffany & Co
2018.09 - 2018.12
- Assisted in financial document preparation, including invoices and accounts payable/receivable.
- Maintained financial accuracy while supporting luxury retail operations.
Customer Service Assistant
Pil Associati
2017.12 - 2018.09
- Managed high-end client appointments and assisted in follow-up communications.
- Conducted trend analysis and customer data insights for marketing strategies.
Marketing Manager & Specialist
MAW S.p.A
2016.06 - 2016.09
- Developed and executed marketing campaigns aligned with brand vision.
- Conducted competitor and market trend research for strategic planning.
Education
Diploma in Economic And Business Administration -
Bicocca University
Milan, Italy 2019.09 - 2021.05
Diploma Superiore in Finance, Administration and Marketing -
ITS Luigi Casale
Garlasco, Italy 2014.09 - 2018.09
Skills
- Fashion Retail & Customer Experience
- Trend Analysis & Merchandising
- Luxury Brand Management
- Problem Solving & Adaptability
- Proficiency in MS Office & CRM Tools
- Time Management & Organization
Internships
Tiffany & Co, Milan - Italy | Customer Service
Jan 2018 – Jun 2018
- Assisted luxury clientele with personalized service and order processing.
- Provided administrative and customer engagement support for store operations.
Timeline
Scheduler
Lanes Group
2022.05 - Current
Customer Service Assistant
FloStream
2021.10 - 2022.04
Payroll Specialist
Studio Piceci
2021.02 - 2021.07
Diploma in Economic And Business Administration -
Bicocca University
2019.09 - 2021.05
Assistant Accountant
Tiffany & Co
2018.09 - 2018.12
Customer Service Assistant
Pil Associati
2017.12 - 2018.09
Marketing Manager & Specialist
MAW S.p.A
2016.06 - 2016.09
Diploma Superiore in Finance, Administration and Marketing -
ITS Luigi Casale
2014.09 - 2018.09