ASHIAH MEHMOOD
Professional Summary
Summary
A highly organized and detail-oriented fashion and business professional with experience in customer service, scheduling, payroll, and accounting. Passionate about blending creativity with operational efficiency. Adept at problem-solving, adapting to dynamic environments, and delivering exceptional client support. Proficient in MS Office and skilled in trend analysis, merchandising, and customer experience.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Scheduler
Lanes Group
05.2022 - Current
- Managed scheduling operations, ensuring seamless client service in a fast-paced industry.
- Coordinated logistics and engineer dispatch, prioritizing service quality.
- Maintained customer relationships by addressing inquiries professionally.
Customer Service Assistant
FloStream
10.2021 - 04.2022
- Delivered high-end customer service, ensuring smooth operations.
- Assisted with logistical planning, ensuring optimal efficiency and client satisfaction.
Payroll Specialist
Studio Piceci
02.2021 - 07.2021
- Processed payroll, ensuring timely and accurate employee payments.
- Managed financial reporting, assisting senior finance professionals in budgeting. Collaborating with other departments to optimize logistical services and arranging shipment and transportation details with carrier agents
Assistant Accountant
Tiffany & Co
09.2018 - 12.2018
- Assisted in financial document preparation, including invoices and accounts payable/receivable.
- Maintained financial accuracy while supporting luxury retail operations.
Customer Service Assistant
Pil Associati
12.2017 - 09.2018
- Managed high-end client appointments and assisted in follow-up communications.
- Conducted trend analysis and customer data insights for marketing strategies.
Marketing Manager & Specialist
MAW S.p.A
06.2016 - 09.2016
- Developed and executed marketing campaigns aligned with brand vision.
- Conducted competitor and market trend research for strategic planning.
Education
Diploma in Economic And Business Administration -
Bicocca University
Milan, Italy 09.2019 - 05.2021
Diploma Superiore in Finance, Administration and Marketing -
ITS Luigi Casale
Garlasco, Italy 09.2014 - 09.2018
Skills
- Fashion Retail & Customer Experience
- Trend Analysis & Merchandising
- Luxury Brand Management
- Problem Solving & Adaptability
- Proficiency in MS Office & CRM Tools
- Time Management & Organization
Internships
Tiffany & Co, Milan - Italy | Customer Service
Jan 2018 – Jun 2018
- Assisted luxury clientele with personalized service and order processing.
- Provided administrative and customer engagement support for store operations.
Timeline
Scheduler
Lanes Group
05.2022 - Current
Customer Service Assistant
FloStream
10.2021 - 04.2022
Payroll Specialist
Studio Piceci
02.2021 - 07.2021
Diploma in Economic And Business Administration -
Bicocca University
09.2019 - 05.2021
Assistant Accountant
Tiffany & Co
09.2018 - 12.2018
Customer Service Assistant
Pil Associati
12.2017 - 09.2018
Marketing Manager & Specialist
MAW S.p.A
06.2016 - 09.2016
Diploma Superiore in Finance, Administration and Marketing -
ITS Luigi Casale
09.2014 - 09.2018
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