Ashh Zafar
Summary
Confident, ambitious and target-driven sales professional with experience in customer service, retail sales and relationship building. Skilled at developing strong client relationship whilst delivering excellent customer service in a range of fast-paced environments.
With practical experience across both sales and construction, I have developed a strong understanding of the property industry and enjoy helping customers find the right solutions. I am eager to build a successful career within the UAE’s real estate market, where I can combine my passion for sales with my enthusiasm for property.
Overview
3
3
Languages
1
1
Certification
4
4
years of professional experience
Work History
Sales & Customer Service Representative / Mentor
Eco Reflect
01.2026 - 07.2026
- Negotiated and closed sales, ensuring customer satisfaction through tailored service.
- Advised customers on optimal products, aligning selections with their needs and budget for enhanced satisfaction.
- Built strong client relationships, generating repeat business and referrals.
- Mentored new team members by providing hands-on training and guidance in product knowledge.
Real Estate Sales Agent
Stirling Ackroyd
London, Chiswick
01.2024 - 01.2026
- Assisted with property viewings and client enquiries.
- Built relationships with buyers and tenants, identifying suitable properties.
- Generated leads, followed up enquiries and updated CRM records.
- Supported senior negotiators throughout the sales process.
- Compared listed property with recently sold estates of similar nature to determine competitive market price.
Property Development Site Operative
Southern Demolition
02.2025 - 07.2025
- Assisted with residential and commercial redevelopment projects.
- Supported site organisation and day-to-day project operations.
- Worked closely with contractors and site managers.
- Ensured compliance with health, safety and environmental regulations.
Construction Site Operations Assistant
GLC
09.2024 - 01.2025
- Supported daily operations across active construction projects.
- Coordinated materials and equipment across site.
- Maintained safe and organised working environments.
- Gained practical knowledge of residential construction projects.
Sales Consultant
Mood
01.2024 - 08.2024
- Consistently achieved daily and monthly sales targets.
- Built strong customer relationships through excellent service.
- Managed stock and maintained store presentation.
- Worked collaboratively to exceed team sales objectives.
Sales Advisor
DFS
01.2022 - 09.2023
- Helped customers choose products suited to their needs and budget.
- Guided customers through the complete sales process.
- Resolved customer queries professionally.
- Maintained attractive showroom displays.
Education
BTEC Level 3 Business Management
Harrow College
London01-2020
GCSEs - 7 GCSEs including 8 and 7 in English Lit Lang and 6 in Maths
Hendon School
London01-2017
Skills
- Customer relationship management
- Verbal communication
- Client interactions
- Negotiation techniques
- Lead Generation
- Target & KPI Achievement
- Sales reporting
- Full UK Driving License
Certification
Qualifications
- City & Guilds Electrical Installation Diploma Level 2 & 3 (current)
- CSCS: Construction, 05/2023 - 05/2028
- BTA: Railway, 01/2025 - 01/2035
- Noble Med Solutions
- PTS: Railway, 01/2025 - 01/2035
Hobbies and interests
Volunteering & Community Engagement
* Support charity fundraising campaigns and local community initiatives.
* Contribute to workplace engagement and team-building activities.
* Mentor and support colleagues through knowledge sharing.
Languages
English
First Language
Urdu
Proficient
C2
Punjabi
Proficient
C2
Timeline
Sales & Customer Service Representative / Mentor
Eco Reflect
01.2026 - 07.2026
Property Development Site Operative
Southern Demolition
02.2025 - 07.2025
Construction Site Operations Assistant
GLC
09.2024 - 01.2025
Real Estate Sales Agent
Stirling Ackroyd
01.2024 - 01.2026
Sales Consultant
Mood
01.2024 - 08.2024
Sales Advisor
DFS
01.2022 - 09.2023
BTEC Level 3 Business Management
Harrow College
GCSEs - 7 GCSEs including 8 and 7 in English Lit Lang and 6 in Maths
Hendon School