ASHFAK AHMED
Project Co Ordinator / PMO
Luton
Summary
Experienced Project Coordinator with over 6 years of experience in IT Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Offers 6 Years of industry experience and leadership skills. Committed to close customer collaboration for optimal expectation management and partnership cultivation. Determined, reliable and dedicated to team success.
Adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
Work History
Project Coordinator
SA Rahman Consulting
London
07.2022 - Current
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Coordinated presentations for customers and project members to detail project scope, progress and results.
- Created job files for each project and maintained current data in each file.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Arranged travel and accommodation for team members and project partners.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Wrote technical narratives to document processes and design changes.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Kept corporate and client information confidential, adhering to data safety measures.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Responded to requests for information on materials to inquiring parties.
- Maintained database and spreadsheets with accurate inventory and status.
PMO Analyst
ASZ Technologies Pvt. Ltd
Bangalore
03.2014 - 06.2022
- Authored customized user manuals for specific system configurations, tailoring content to unique employee skill profiles.
- Designed technical upgrade paths, incorporating requested functionality and performance enhancements.
- Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
- Assigned tasks to IT personnel and junior module staff, delegating work orders based on individual employee proficiencies.
- Oversaw quality assurance testing on new installations.
- Drafted analyses of new and emerging [Type] technologies, recommending improvements where appropriate.
- Presented analytical documentation to [Type] clients, translating complex studies into universally comprehensible language.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Reported regularly to managers on project budget, progress and technical problems.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Maintained open communication by presenting regular updates on project status to customers.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Used Microsoft Word and other software tools to create documents and other communications.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
Technical Lead
Logica Pvt. Ltd
Bangalore
08.2003 - 02.2014
- Guided teams during continuous integration / continuous delivery (CI/CD) processes.
- Supervised architecture, design and implementation of company-wide platforms and applications.
- Built product feature lists with stakeholders.
- Assessed project milestones and team performance to keep staff on-task.
- Automated monitoring and security measures to reduce required employee attention.
- Led several DevOps teams engaged in software development for enterprise applications.
- Educated stakeholders on data protection tactics to reduce breaches.
- Offered input on technical and platform-related strategic planning initiatives.
- Identified value opportunities to exploit product for maximum business effectiveness.
- Improved systems with addition of new features and infrastructure.
- Designed support structure needed to confirm scalable application rollouts.
- Teamed on development of technology roadmap spanning [Number] years.
- Organized system operating procedures to strengthen controls.
- Enhanced interfaces to promote better functionality for users.
- Researched and adopted new technologies to add value to existing offerings.
- Investigated system issues and implemented resolutions to reduce downtime.
- Drove technical initiatives for large enterprise systems to align with long-term business strategies.
- Advised management, business and technical staff on solutions using specific domains or technology.
- Installed system updates to address vulnerabilities and reduce security issues.
- Provided educational expertise and mentoring to junior team members.
- Defined parameters for API and data acquisitions.
Education
Bachelor of Engineering - Mechanical
Dayananda Sagar College of Engineering
Bangalore, INDIA 06.1991 - 02.1996
Skills
Software Development
Technical Support
Technical Writing
Teamwork and Collaboration
Project Management
Document oversight
Analytical and Critical Thinking
Active Listening
Flexible and Adaptable
Schedule Management
Certification
ITIL EXPERT V3
Timeline
Project Coordinator
SA Rahman Consulting
07.2022 - Current
PMO Analyst
ASZ Technologies Pvt. Ltd
03.2014 - 06.2022
ITIL EXPERT V3
03-2012
Technical Lead
Logica Pvt. Ltd
08.2003 - 02.2014
MCAD
07-2003
Bachelor of Engineering - Mechanical
Dayananda Sagar College of Engineering
06.1991 - 02.1996