Asharna Topper

• Experience supporting clinical teams in delivering effective healthcare services. Skilled in managing appointment systems, maintaining accurate records, and providing administrative support to ensure seamless clinic operations.

Key Responsibilities:

• Coordinated vaccination clinics, scheduling appointments and managing referrals from hospitals and other sources.
• Maintained accurate records and created clinic schedules, ensuring seamless operations.
• Processed stock requests and deliveries, supporting smooth clinic delivery through efficient resource management.

• Contributed to the growth of brand awareness and audience engagement by managing Instagram and Twitter, while coordinating with internal teams and external partners. Supporting the smooth running of in person events.

Key Responsibilities:

• Launched and managed the Yes Girl Brand Ambassador program, boosting event attendance and online engagement.
• Coordinated in-person events and managed merchandise partnerships with brands such as Gymshark, Fabletics, and Free Soul.
• Oversaw social media channels (Instagram, Twitter), including scheduling and community engagement, strengthening brand visibility.
• Maintained planning tools (content calendars, event schedules, campaign boards) and tracked KPIs to measure performance.

Managing store operations, enhancing customer experiences, and maintaining brand standards. Skilled in multitasking, delivering exceptional customer service, and ensuring seamless day-to-day operations to support overall business success.

Key Responsibilities:

• Managed team meetings to enhance communication and teamwork.
• Independently managed store operations, including visual merchandising, stock management, and administrative tasks.
• Delivered high-quality customer service, fostering repeat business and loyalty.
• Oversaw cash handling, stock reconciliation, and supplier communication to maintain efficient store functionality.
• Supported and guided team members to uphold brand standards and optimise performance.

My role consisted of sample distribution, administrative coordination, and trend analysis within the retail fashion industry. Skilled in competitive analysis, event planning, and data-driven decision-making to support successful product launches.

Key Responsibilities:

• Coordinated sample distribution and administrative tasks to support the Buying & Merchandising team.
• Conducted competitive analysis and monitored industry trends, contributing to a 15% increase in engagement through targeted campaigns.
• Prepared weekly trade packs and analysed merchandising reports to inform buying strategies.

Proficient in managing product samples, conducting competitive analysis, and optimising strategies to enhance sales and customer engagement. Adept at multitasking in dynamic environments, mentoring team members, and collaborating cross functionally to achieve business objectives.

Key Responsibilities:

• Enhanced administrative capabilities by managing email correspondence, order confirmations, and scheduling, including organising commitment meetings with merchandisers.
• Analysed trade reports to prepare for buyer meetings and ensured samples were organised and ready for review.
• Participated in team fit sessions by creating weekly fit lists and documenting comments to enhance product alignment with customer needs.

Extensive experience in managing store operations, enhancing visual merchandising, and delivering exceptional customer service. Skilled at independently handling tasks, ensuring alignment with brand standards, and fostering customer loyalty to contribute to overall store success.

Key Responsibilities:

• Independently managed key aspects of store operations, including visual merchandising and stock management, ensuring tasks were completed efficiently with minimal supervision.
• Provided exceptional customer service, consistently exceeding expectations and fostering customer loyalty, significantly contributing to the store's overall success.
• Efficiently managed daily administrative tasks, such as cash handling, stock reconciliation, and supplier communication, ensuring seamless store operations and productivity.