Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashani Hailstones-Lee

London,ENG

Summary

Currently working as a support worker in a children's home. Experienced working with young people in multiple settings including residential care, mentoring, youth work and education. Proficient in interdisciplinary collaboration with passion for leaving positive impact on client's lives.

Overview

6
6
years of professional experience

Work History

Therapeutic Support Worker

Barnet Council
10.2022 - Current
  • Worked as part of the team to provide a high standard of therapeutic care to children in the therapeutic community.
  • Responsible for the delivery of services to children and young people in the home, in such a way that safeguards and promotes their welfare.
  • Contributed to and promoted an effective physical, social and emotional environment for children and young people which provides a safe, nurturing and stimulating environment to live.
  • Improved clients'' daily living skills by providing guidance in areas such as personal hygiene, communication, and social interactions.
  • Attending internal and external appointment with young people.
  • Planned and participated in leisure and educational activities on site and off site daily, including escorting children and young people to their education placements.
  • Established rapport with clients, fostering trustful relationships that facilitated open communication and effective therapy.
  • Liaised with other professionals and agencies to ensure the best interests of children in care are always met.
  • Conducted crisis intervention as needed to ensure the safety and stability of clients in high-risk situations.
  • Enhanced therapy outcomes by implementing evidence-based practices and personalized treatment plans.
  • Advocated for clients'' needs within the community, connecting them to appropriate resources and support services.
  • Empowered clients by equipping them with the tools necessary to advocate for themselves and make informed decisions about their mental health care.
  • Collaborated with multidisciplinary teams for comprehensive client care and streamlined service delivery.
  • Assessed clients' mental health needs, developed treatment plans and monitored progress.
  • Ability to build and sustain relationships with children, young people and other significant people in their lives by fostering a positive/professional approach, especially those involved in their next steps such as foster carers.

Team Leader

Shaw Trust
11.2021 - 08.2022


  • Managed a team of resilience mentors to deliver the Boost Plus Mentoring programme; supporting with key targets, outcomes and meeting the financial profile as agreed.
  • Experience in contact performance management including KPI's.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Developed a summer programme to engage young people outside of term time in schools and colleges.

Resilience Mentor

Shaw Trust
11.2020 - 11.2021
  • Successfully built positive relationships with clients aged 15-19 , enhancing support experiences and guidance for youth dealing with difficult issues.
  • Networked with referral organisations and stakeholder to provide mentoring for eligible young people.
  • Supported mentees during transitional periods into sustainable EET outcomes.
  • Created high quality support materials for mentoring sessions.
  • Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
  • Assisted students in exploring and selecting career paths.
  • Promoted a growth mindset among mentees, encouraging them to view setbacks as opportunities for learning and growth.
  • Collaborated with teachers, counselors and administrators to foster access to resources and support.
  • Collaborated with fellow mentors to exchange best practices, ensuring continuous improvement of mentoring strategies.
  • Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.

Integration and Participation Worker

XenZone
12.2019 - 11.2020
  • Led on integration planning and activity in contracted areas.
  • Delivered promotional presentations and informative training on XenZone services to young people, adults, professionals and stakeholders.
  • Delivered issue-based training programmes and resilience programmes in schools.
  • Developed effective working relationships with all relevant stakeholders and services to increase awareness and engagement.

Inclusion Coordinator

Unitas, Onside Youth Zones
04.2019 - 12.2019
  • Implemented an inclusion programme and recruited a specialist team of youth workers to support young people with SEND.
  • Led evening sessions with up to 200 young people taking part in a range of activities.
  • Created an inclusion handbook and other standardised documents to support effective record keeping.
  • Experience in partnership working; linked with relevant organisations to enhance the youth centre programme.
  • Planned community events for local residents to improve relations.
  • Designated Safeguarding Lead.
  • Carried out opening and closing down procedures for the building.

SEMH Coordinator

Pimlico Academy
03.2019 - 04.2019
  • Progressed to management position within 7 months working at the school.
  • Managed the Social and Emotional Centre in the Inclusion department, providing pastoral support for students.
  • Oversaw the running of the Student Development Centre, line managing staff and coordinating schedules for student supervision.
  • Supported students at risk of exclusion/SEMH difficulties.
  • Monitored students on field trips in the community.
  • Carried out classroom observations, assessments and offsite visits to Family School.

Teaching Assistant

Pimlico Academy
09.2018 - 03.2019
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom activities, tutoring, and reviewing work.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Actively participated in departmental meetings, collaborating with colleagues to identify areas for improvement within the school community.
  • Maintained safety and security by overseeing students in recess environments.
  • Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.

Detached Youth Worker

YMCA
07.2018 - 10.2018
  • Organised and facilitated sessions in the local community for young people.
  • Project planning- Digital Arts Summer sessions
  • Outreach community work offering information and guidance to young people on issues like stop and search rights.

Senior Mentor

NCS, The Challenge
06.2018 - 07.2018


  • Established trust and rapport with mentees to foster open communication and collaboration.
  • Collaborated with fellow mentors to share best practices, enhancing overall program effectiveness.
  • Assisted mentees in developing self-confidence and positive self-image.
  • Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
  • Facilitated a social action project to support adults with learning disabilities for a team of 13 young people (aged 15-17).
  • Supported with behaviour management and pastoral care.
  • Supervision of young people on a residential trip at an outdoor centre in Wales.

Education

Master of Science - MSC Criminology With Forensic Psychology

Middlesex University
London, United Kingdom
12.2018

Bachelor of Arts - BA Hons Sociology And Criminology

Coventry University
Coventry, United Kingdom
11.2017

Skills

  • Client Advocacy
  • Family engagement
  • One-on-one support
  • Client Relations
  • Intervention Planning
  • MS Office
  • Client Support
  • De-Escalation Techniques (Team Teach)
  • Care Plan Evaluation
  • Suicide Prevention/ Self-Harm Management
  • Medication Administration
  • Compliance requirements
  • Group facilitation

Timeline

Therapeutic Support Worker

Barnet Council
10.2022 - Current

Team Leader

Shaw Trust
11.2021 - 08.2022

Resilience Mentor

Shaw Trust
11.2020 - 11.2021

Integration and Participation Worker

XenZone
12.2019 - 11.2020

Inclusion Coordinator

Unitas, Onside Youth Zones
04.2019 - 12.2019

SEMH Coordinator

Pimlico Academy
03.2019 - 04.2019

Teaching Assistant

Pimlico Academy
09.2018 - 03.2019

Detached Youth Worker

YMCA
07.2018 - 10.2018

Senior Mentor

NCS, The Challenge
06.2018 - 07.2018

Master of Science - MSC Criminology With Forensic Psychology

Middlesex University

Bachelor of Arts - BA Hons Sociology And Criminology

Coventry University

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Ashani Hailstones-Lee