Asha Nikam

(Setting up PMO, overall project governance, financial reviews)

• Streamlined ways of working with Finance team, set up project finance reviews. ( monthly review of actuals, variance and revise forecast)
• Set up industries best practices around project delivery and governance. (Project plan, RAID, weekly reports, Project cost reporting)
• Supported weekly and monthly project review meetings.
• Introduced practice to review risks and issues across project deliveries.
• Supported delivery team with Project finance management.
• Mentored delivery leads and guide them through delivery framework.
• Supported Project rolling out of new CRM tool within operations team of 100+
• Worked closely with Service desk team to draft post go live support, including Training application support team, and automating issues resolutions.
• Introduced JIRA for demand management and mobilization planning and tracking

(Set up and embedded PMO governance across Screwfix projects before transitioning into Project Manager role to lead the managed delivery of the Screwfix France eCommerce website. Played a key role in the Back Office Transformation program, overseeing the migration of the Back Office for France (website, stores) and managing multiple external vendors (Magento, D365, POS, ILS) involved in the integration of Back Office and Warehouse implementation.)

• Used project management tools and techniques for positive, successful outcomes.
• Led meetings with both external and internal teams to facilitate and drive project completion and provide status updates.
• Managed scope content, informing stakeholders of project scope and change implications.
• Built and nurtured professional relationships with wide range of stakeholders.
• Identified and managed budget, timescale, and scope changes, recommending actions and improvements to meet project goals.
• Delivered projects' key objectives with agreed budgets, timelines and standards.
• Prepared and managed project plans from end to end, meeting required milestones.
• Managed Change management, Incident management MI.

(Brought in as UAT and Cutover Lead at Savills and rapidly transitioned into a Project Manager role, leading three complex workstreams while working closely with an offshore delivery team to deliver against challenging timelines.)

• Defining Project Scope and producing Project Plans and documentation.
• Facilitating SCRUM ceremonies. Ensured team followed AGILE methodology and scrum framework, supported via appropriate coaching and scrum activities.
• Planned and executed UATs for multiple projects, streams with over 100+ business users.
• Planning Internal training for D365 (F&O) - Tool rollout (Part of ORG CHANGE) for over 100+ finance users.
• Defining and gathering suitable metrics to monitor and report on progress.
• Working closely with resources from Service Delivery, EUC, Infrastructure, Applications, & Development. Coordinated Change Management, Release management.
• Reduced costs by using onshore, offshore resources and subcontractors effectively. Used multilingual expertise to improve communication skills resulting in positive customer feedback.
• Collaborated with cross-functional teams to draft project schedules and plans. Identifying and mitigating project risks and issues
• Negotiated contracts with vendors to achieve optimal performance within budget parameters.
• Improved team efficiency by training and mentoring individuals through diligent team meetings and setting goals.

(Led PMO operations across a diverse Dynamics CRM client base of over ten accounts, driving robust financial management, portfolio reporting, and governance standards to support consistent and high-quality delivery)

• Key Project governed: Dentsu Aegis Network, Rolls Royce, Hiscox, MS Amlin, Kier Living, Towergate, Schneider, Ecclesiastical.
• Defining the programme plan, with key dependencies, assumptions, risks & Issues, Monitoring and controlling.
• Facilitating Project workshops, Client trainings, team meetings (weekly meetings, RAID) and tracking actions to closure.
• Maintaining, updating project plan and coordinating SIT, UAT and cutover activities. Responsible for project reporting and project documentation management.
• Developing Project Management office processes and training material and on boarding of Project Managers and PMO resources.
• Managing financial accounts (work order, PO's resource allocations, timesheets, invoicing, payments).

• @LLOYDS BANKING GROUP supporting below listed programs.
• Digital Transformation (Car loan mobile application)
• Rational tool roll out to over 300+ users
• QMS - IT Transformation
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