HASHIRAF NADIOPE

Specialise in converting cold leads into booked meetings through value-focused cold calling uncovering needs, handling objections, and guiding prospects toward confident decisions. Turn cold outreach into qualified opportunities for the sales team to close, directly driving revenue growth.

Cold called and qualified outbound leads, identifying genuine buying intent

• Build trust and uncover needs through value-driven conversations
• Handle objections to keep prospects engaged
• Book qualified meetings for the sales/closing team
• Followed up consistently to minimise no-shows and increase meeting conversion
• Tracked call metrics to enhance lead engagement and optimise approach
• Hand off leads smoothly to closers with accurate context
• Key responsibilities:

• Established trust through transparent, consultative conversations that addressed customer needs
• Qualified customers by identifying key must-haves and decision-making factors early in the process
• Conducted product demonstrations tailored to customer needs
• Coordinated appointment bookings, ensuring accurate assignment of customers to appropriate advisors
• Documented comprehensive notes on each customer interaction to facilitate seamless communication among team members. on each customer to ensure continuity and smooth handovers
• Maintained an organised, well-presented showroom environment

• Managed Adventure Golf, coordinating customer bookings and equipment provision while upholding course standards for an enhanced customer experience.
• Oversaw Golf Range operations, ensuring functionality and promptly resolving technical issues to maintain a positive customer experience.
• Assisted with greenkeeping duties, performing ball collection and general maintenance to maintain optimal course conditions.

• Coordinated and managed events from planning to execution, ensuring seamless operations and an exceptional guest experience.
• Coordinated event logistics, managing guest registration, seating arrangements, and vendor communication to uphold high standards.
• Acted as main point of contact for clients, welcoming guests and addressing inquiries to ensure their needs were met efficiently.
• Managed administrative tasks, including handling bookings, maintaining records, and following up with clients post-event.
• Supported event promotion and brand image consistency through effective communication and customer engagement strategies.
• Prepared and served a variety of drinks, adhering to health and safety regulations and maintaining a clean, organized bar area.
• Handled cash and card transactions, ensuring accurate billing and reconciliation.