Ash Chapple
Summary
I'm an enthusiastic, articulate individual who is passionate about enabling customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service, communicating value, and leaving a lasting impression. I have comprehensive experience in both sales and customer service, and as a combination, they give me a platform of excellent people skills, organisation in a professional environment, and unshakeable resilience during busy days.
Overview
10
10
years of professional experience
Work history
Sales Development Representative
virtualDCS
Leeds
2025.02 - 2026.04
- Displayed excellent communication skills
- Collaborated with sales team to maximise product visibility and sales
- Spoke to 50+ people a day discussing complex solutions
- Enthusiasm for interacting with people and building rapport
Partner Relationship Manager (Football Scout)
CRUSA
Remote
2022.05 - 2025.02
- Built rapport with football clubs, coaches, and players
- Maintained communication channels with customers
- Compiled detailed analysis for reporting
- Displayed exceptional organisation and self-management skills
Customer Sales Assistant
Fast Track Promotions
Bournemouth
2020.08 - 2022.01
- Enhanced customer engagement by offering product knowledge and advice.
- Delivered exceptional after-sales service, encouraging repeat business.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Demonstrated clear communication techniques to engage customers
Customer Service Representative
Hollywood Bowl
Poole
2017.07 - 2018.08
- Trained new hires for improved productivity and efficiency on the job floor.
- Provided excellent support for increased customer satisfaction.
- Prepared food and beverages and served customers efficiently
- Improved customer satisfaction by effectively handling complaints and inquiries.
Customer Service Representative
Tesco
Poole
2015.12 - 2017.05
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Adhered strictly to policies and procedures for continued company compliance.
- Built positive customer rapport through friendly, professional communication.
- Enthusiastically serviced customers and provided value
Education
Bachelor of Arts - Film Production
Arts University Bournemouth
Bournemouth, England 09/2019 - 06/2022
Diploma of Higher Education - Media Communications
Bournemouth and Poole College
Poole 09/2017 - 06/2019
Timeline
Sales Development Representative
virtualDCS
2025.02 - 2026.04
Partner Relationship Manager (Football Scout)
CRUSA
2022.05 - 2025.02
Customer Sales Assistant
Fast Track Promotions
2020.08 - 2022.01
Customer Service Representative
Hollywood Bowl
2017.07 - 2018.08
Customer Service Representative
Tesco
2015.12 - 2017.05
Bachelor of Arts - Film Production
Arts University Bournemouth
09/2019 - 06/2022
Diploma of Higher Education - Media Communications
Bournemouth and Poole College
09/2017 - 06/2019