A professional with a strong foundation in data analysis and sales acumen, demonstrating exceptional analytical thinking and problem-solving abilities. Known for a target-driven mindset, consistently achieving goals and driving success in various projects. Committed to leveraging skills to contribute effectively to organisational growth and innovation.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work History
Sales technician
Verisure Securitas direct
01.2024 - 01.2025
Generated new business through a mix of warm and cold leads across both residential and commercial sectors, using persuasive communication and tailored pitches to drive sales conversions.
Consistently achieved monthly sales targets of 8–10 new client installations, demonstrating resilience, goal orientation, and high performance in a competitive, KPI-driven environment.
Built strong relationships with clients through professional and consultative sales techniques, resulting in a steady stream of referral-based leads and repeat business.
Managed end-to-end client journey, from initial contact and needs assessment to final installation and aftercare, ensuring a seamless and positive customer experience.
Independently installed advanced smart alarm systems, reducing reliance on external engineers and cutting down client wait times by 30%, while maintaining full compliance with safety and installation standards.
Maintained accurate records of daily activity and pipeline status using internal CRM systems, enabling efficient follow-up and transparent reporting.
Repairs & sales
Intime Watch
01.2022 - 01.2024
Company Overview: repairs/servicing and repairs
Diagnose and fix mechanical and electrical watch problems, offering professional solutions to improve timekeeping accuracy.
Worked together with customers to comprehend their needs and preferences about watch repairs to provide a tailored and fulfilling experience. This overall, Increased customer retention by 25% through personalised service and follow-up care.
Performed comprehensive evaluations of timepieces for both repair and battery replacement services, providing clients with comprehensive quotes and timetables. Reduced average turnaround time by 20%, consistently completing projects within 1-2 days.
To deliver cutting-edge services I ensured I kept up with the most recent developments in watchmaking technology, industry trends, and watchmaking innovations to ensure customer repairs were up-to-date and efficient.
Implemented a free jewellery cleaning service that maintained a 95% customer satisfaction rate, leading to a 15% increase in referral-based sales.
Successfully upsold additional repair services 20% of the time, increasing average transaction value by 15%. This was achieved through the means of upselling additional services and higher-end repairs.
Repairs/servicing and repairs
Assistant project manager- property renovation & sale
family buissness
01.2019 - 01.2023
Company Overview: family-owned properties business
Assisted in managing multiple residential property renovation projects, collaborating closely with project leads within family-owned residential properties.
Worked closely with my father on a few home improvement projects, helping to see residential projects through to completion.
Took part in the design and construction of external and interior remodelling projects to raise the value of the property. As a result, this Contributed to a 15% average increase in property value post-renovation.
Helped keep projects within financial constraints by tracking project spending, managing budgets, and finding economic alternatives. This kept 95% of projects within budget, saving up to 10% through strategic vendor negotiations.
To obtain the supplies and services required for renovation projects, I coordinated with vendors, suppliers, and subcontractors. Negation based on supplier contracts resulted in a 12% reduction in material costs.
Ensured 100% of properties met safety and quality standards, with 90% passing inspections on the first round.
Family-owned properties business
Education
A-level - Graphics Design
Wakefield College
01.2018 - 01.2020
High School - undefined
Kettlethorpe High School
01.2013 - 01.2018
BA (Honours) - Business Management
University
01.2021 - 01.2024
Skills
Data analysis
Sales acumen
Analytical thinking
Problem-solving
Target-driven mindset
Certification
full clean UK driving license
Affiliations
I enjoy golf, gym, and boxing in my free time, which helps build discipline, focus, and resilience. Golf enhances my strategic thinking, while boxing sharpens quick decision-making under pressure
Languages
Urdu
Advanced
English
Fluent
Timeline
Sales technician
Verisure Securitas direct
01.2024 - 01.2025
Repairs & sales
Intime Watch
01.2022 - 01.2024
BA (Honours) - Business Management
University
01.2021 - 01.2024
Assistant project manager- property renovation & sale