Asad Iqbal
London,Greater London
Summary
Dynamic professional with strong communication, problem-solving, and team collaboration skills. Proven track record in delivering exceptional customer service through active listening and meticulous attention to detail. Expertise in cash handling, sales management, and inventory control, contributing to operational efficiency and data security. Skilled in electronics maintenance with a proactive approach to addressing challenges and driving results.
Overview
6
6
years of professional experience
3
3
Certification
Work history
Office Manager
Talisman Auto Service
Nottingham
03.2022 - 11.2025
- Oversee daily office operations, including staff management, budget oversight, and facilities maintenance.
Process invoices while managing office budgets efficiently.
Handle correspondence, complaints, and queries to ensure prompt resolution.
Supervise administrative staff to enhance productivity and performance.
Ensure compliance with health and safety policies through regular updates.
Order parts and equipment for garage operations, maintaining adequate supplies. - Manage supplier relationships to secure best pricing and service delivery.
- Negotiate contracts with vendors, ensuring cost-effective services and supplies.
Customer Service Assistant
Sainsbury's
London, Greater London
09.2021 - 03.2022
- Provided positive customer experiences and enhanced brand reputation through attentive, helpful service.
- Processing online orders, which involved working within a set timeframe
- Using a hand-held device to scan products to ensure accuracy of orders
- Working unsociable hours to accommodate shortages in staffing and busy periods such as Christmas and New Year
- Working on my own initiative with minimal supervision
- Always willing to take extra duties for my development
- Assisted with product selections according to individual requirements and preferences.
IT Technician
The Smart Electronics
Islamabad
09.2019 - 05.2021
- Supported maintenance, installation and upgrade of various operating systems including Windows and Linux.
- Installing network cabling, workstations, routers and printers
- Responding to client requests and communicating regularly
- Installing desktop operating systems and programmes
- Diagnosing and troubleshooting software and hardware issues
- Supporting individuals when they encounter challenges with computers and network devices
- Monitoring servers to ensure that they are running smoothly
Education
GCSEs -
City School
Mirpur, Azad Kashmir 06.2014 -
A-Levels -
Punjab College
Mirpur, Azad Kashmir 06.2016 -
Skills
- Communication skills
- Problem solving
- Initiative and proactivity
- Team collaboration
- Active listening
- Cash handling
- Customer service and satisfaction
- Data protection
- Electronics maintenance
- Sales management
- Inventory control
- Time management
- Attention to detail
LANGUAGES
English
Upper intermediate
Urdu
Advanced
Hindi
Advanced
Punjabi
Advanced
Certification
Door Supervisor Licence
First Aid Certificate
ACT ( Action Counters Terrorism ) Certificate
HOBBIES
Blogging, Reading, Painting, Swimming, Gardening, Travelling
Timeline
Office Manager
Talisman Auto Service
03.2022 - 11.2025
Customer Service Assistant
Sainsbury's
09.2021 - 03.2022
IT Technician
The Smart Electronics
09.2019 - 05.2021
A-Levels -
Punjab College
06.2016 -
GCSEs -
City School
06.2014 -