Hardworking and enthusiastic person working towards an IT professional. I am dedicated, and committed to becoming a dependable and valuable team member.
Overview
4
4
years of professional experience
Work History
Steward
west bromwich albion
Birmingham, west Midlands
08.2025 - Current
Provided excellent hospitality services to guests as a steward. so, i have the know-how to give hospitality to the people and resolve conflict; also engaged in the bartending role for quite a while.
Ensured cleanliness of facilities by performing regular cleaning tasks. and organisation in passenger cabins, common areas, and workspaces to uphold health and safety standards.
Maintained composure during high-pressure situations to ensure safety. in highly stressful situations, maintaining order and following emergency procedures.
Office / Customer Service Assistant
VILLA5 NG LIMITED
Manchester
01.2023 - 01.2026
I assisted with day-to-day communication, organised shoot logistics and supported the team during events and location work.
This included coordinating client requirements, gathering feedback and ensuring clear, consistent communication between photographers, editors and operational staff.
I also contributed to continuous improvement by helping identify opportunities to enhance client experience, streamline processes and strengthen the overall delivery of services.
Known for my organised approach, clear communication and collaborative working style, I'm confident managing multiple priorities and representing the company professionally across all client touchpoints.
Volunteer
British Heart Foundation
dudley, west Midlands
11.2023 - 12.2024
british heart foundation provided customer service and assisted with sorting donations and managing inventory. collaborated with team members to support store operations and organise outreach activities.
Responded to guest questions about current facility events and future offerings.