Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Waiter
Ibis Hotel
London, City of London
2026.04 - Current
Helped reduce waiting times by swiftly clearing tables after use.
Worked collaboratively with kitchen staff for efficient service delivery.
Remained calm under pressure, ensuring better performance during peak hours.
Delivered excellent customer service through friendly and polite interaction.
Enhanced customer satisfaction by promptly attending to queries and requests.
Kitchen porter
Hotel Strand Palace
Charing Cross, City of Westminster
2026.03 - Current
Unloaded deliveries, stored items properly for easy accessibility.
Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.
Cleaned work surfaces, ensured hygiene standards were met.
Maintained high standards of cleanliness by washing kitchen equipment and utensils.
Completed deep cleaning tasks as instructed by supervising chef or manager.
Worked under pressure during peak times without compromising on quality of work delivered.
PETROL STATION MANAGER
Esso Petrol Pump
Chingford
2026.02 - 2026.05
Directed daily fuel margin reviews and supplier negotiations to protect profitability while maintaining consistent pump availability for customers.
Orchestrates shift rosters and cross-training sessions to flex staffing during peaks, improving service coverage and shortening transaction times.
Maintains rigorous stock and accessory inventory processes with regular reconciliations to prevent shrinkage and ensure product availability.
Analyzes daily sales and forecourt throughput to identify slow-moving SKUs and peak-demand windows, informing promotions and schedule adjustments for measurable gains.
HOUSEKEEPING WORKER
Hotel Taj
London
2026.01 - 2026.01
Inspected rooms against brand standards, diagnosed root causes of repeat issues, and adjusted cleaning schedules to deliver noticeable improvements in presentation and guest satisfaction.
Coordinated rapid room turnaround by reorganizing supply stations and sequencing tasks, improving operational flow and ensuring rooms were ready for incoming guests.
Performed systematic spot checks and logged findings to identify trends, enabling targeted training and consistent adherence to cleanliness protocols.
Managed high-priority turnarounds during peak service with clear task delegation and timeboxing, maintaining room availability and protecting guest experience.
KITCHEN ASSISTANT
Steakbox Restaurant
Ilford
2025.12 - 2026.01
Reorganized prep station layouts to streamline handoffs, shortening plate assembly delays and supporting steadier ticket flow during shifts.
Monitored ingredient usage patterns and adjusted prep batches accordingly, preventing shortages and ensuring consistent dish availability.
Conducted systematic quality checks on deliveries and documented discrepancies, maintaining recipe integrity and preventing spoilage.
KITCHEN PORTER
Funicular Production
Whitechapel
2025.10 - 2025.11
Maintained kitchen cleanliness and dishwashing operations to support uninterrupted service and reduce downtime.
Handled waste disposal and basic equipment checks to prevent contamination and ensure safe food prep areas.
Assisted chefs with ingredient prep and stock rotation to maintain consistent supply during shifts.
CREW MEMBER
Steakbox Restaurant
East London
2025.09 - 2025.10
Assisted in daily operations, enhancing team efficiency and customer satisfaction.
Collaborated with team to streamline service, boosting customer retention.
Resolved customer issues promptly, ensuring a positive dining experience.
Maintained cleanliness and organisation, contributing to a safe environment.
Supported kitchen staff, facilitating smooth service flow and timely order delivery.