Arya Sugathan
United Kingdom
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Keen to develop and advance professionally to take on more challenging position. Energetic and reliable Office Manager skilled at working with diverse groups of people. Strong track record of motivating teams to achieve project goals. Expert at administrative processes and office procedures. Highly-motivated Floor Manager committed to achieving profit and performance targets. Recruits, trains and develops committed, high-achieving retail teams. Enhances in-store experiences through exceptional customer care. Reliable professional with superb reporting skills. Demonstrates meticulous attention to detail to uphold internal document control processes. Organised individual uses initiative to support and improve office operations.
Overview
7
7
years of professional experience
Work history
Accountant Assistant
Insurance Factiory
Portsmouth, United Kingdom
03.2023 - Current
- Verified items billed against items received, following up with vendors to reconcile variances.
- Participated in monthly, quarterly and annual audits.
- Reviewed customer invoices for accuracy and posted information to general ledger.
- Prepared bank deposits, checking and correcting any errors.
- Answered member calls regarding accounts and made necessary adjustments and payments.
- Controlled credit and confirmed debtors paid dues on time.
- Interpreted and applied accounting policies, rules and regulations to confirm compliance with applicable standards.
Shift Manager
Rostercare Recruitment Agency
Derby, United Kingdom
10.2021 - 11.2022
- Planned rotas to maintain high service levels while minimising payroll costs.
- Developed team communications and information for meetings.
- Met budget targets through responsible planning and resource allocation.
- Managed bookings to optimise team availability.
- Managed payroll accuracy using specific checklists and quality review processes.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
Assistant Manager
Nalaas South Indian Restaurant
Derby, United Kingdom
03.2020 - 09.2021
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Performed restaurant walk-through to gauge timeliness and excellent service quality.
- Optimised profits by controlling food, beverage and labour costs daily.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Championed 100% guest satisfaction by providing excellent dining experience.
- Conducted daily pre-shift and weekly departmental meetings to maximise organisational efficiency.
- Developed and maintained staff to provide hospitable, professional service while adhering to policies and business initiatives.
- Managed rotas to cover high service level periods and avoid service delays.
- Implemented brand values and standards through friendly customer service to create memorable dining experiences.
Floor Manager
Slice of India
Derby, United Kingdom
03.2019 - 02.2021
- Recruited, onboarded and inducted employees, including conducting interviews.
- Designed floor layout for restaurant, optimising workflow and maximising patron capacity.
- Used 1:1 meetings and performance appraisals to address and rectify staff disciplinary issues.
- Developed and delivered staff training, including customer service, complaint resolution and fine dining.
- Delivered pre-shift briefings setting individual and collective responsibilities.
- Set workplace culture by leading by example and demonstrating hard work and diligence to daily tasks.
- Controlled stock of floor operations, including documenting par levels and ordering supplies.
- Championed 100% guest satisfaction by providing excellent dining experience.
- Minimised loss and misuse of equipment through proper supervision and staff training.
Accounting & Auditing Assistant
Balakrishna & Co Chartered Accountants
Bangalore, India
09.2017 - 05.2018
- Prepared payroll reports and examined payroll register to detect errors and improve accounting accuracy.
- Applied accounting knowledge to support payroll, AP/AR and business forecasting needs.
- Developed advanced abilities in accounting software to expertly manage financial recordkeeping.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Maintained accuracy when reviewing and reconciling general ledger.
- Chased missing transactions to help facilitate timely payments.
- Prepared weekly and monthly dealer commission reports to update clients and dealers.
- Prepared month-end closing entries for detailed reporting and record keeping.
- Used tax and finance knowledge to provide advice and resolve vendor and employee inquiries.
Internship
Krishnamoorthy & Krishnamoorthy
Cochin, Kerala
08.2016 - 07.2017
- Worked with organisations in local community to source new work placements and internship opportunities.
- Evaluated organisations ability to create beneficial and constructive supported internships.
- Completed health and safety reports, following company policy to review prospective internships.
- Assisted with employment training including completing application forms, CV development and interview techniques.
- Helped with induction and training at interns' work placement to help learners get most from experience.
- Promoted equality, diversity and inclusion with learners, organisations and stakeholders.
- Sought feedback on progress towards employment to help learners personal development.
- Assisted learners in developing job-related skills to increase internship benefits.
Education
Bachelor of Business Administration - Accounting & Finance
University of Derby
Derby, DER2022
Company Secretary -
Lakshya
2017
Chartered Accountant Level 1 -
Christ University
Bangalore2016
Higher Secondary Certificate -
Matha Nagar Public School
Cochin2016
GCSEs -
The Adventure Senior Secondary School
Cochin2014
Skills
- Project and task delegation
- Schedule oversight
- Training and mentoring
- Staff motivation
- Invoicing and collections
- File and database management
Languages
English
Upper intermediate
Malayalam
Fluent
Tamil
Upper intermediate
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
Good judgment comes from experience. Experience comes from bad judgment.
Jim Horning
Timeline
Accountant Assistant
Insurance Factiory
03.2023 - Current
Shift Manager
Rostercare Recruitment Agency
10.2021 - 11.2022
Assistant Manager
Nalaas South Indian Restaurant
03.2020 - 09.2021
Floor Manager
Slice of India
03.2019 - 02.2021
Accounting & Auditing Assistant
Balakrishna & Co Chartered Accountants
09.2017 - 05.2018
Internship
Krishnamoorthy & Krishnamoorthy
08.2016 - 07.2017
Bachelor of Business Administration - Accounting & Finance
University of Derby
Company Secretary -
Lakshya
Chartered Accountant Level 1 -
Christ University
Higher Secondary Certificate -
Matha Nagar Public School
GCSEs -
The Adventure Senior Secondary School
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