Summary
Overview
Work history
Education
Skills
Certification
Publications
Timeline
Generic

ARYA MURALI

London

Summary

Experienced IT professional with over seven years of experience across clinical IT, data analysis, and software development, holding MSc degrees in Computer Science and Artificial Intelligence . I have nearly two years of NHS experience across two Trusts, working within Medical Physics and clinical computing environments, where I currently support clinical scientific computing systems used in patient care and research. My role involves full lifecycle support of clinical systems, incident and problem management, and close collaboration with clinical scientists, with a strong focus on information governance and patient safety. I am keen to undertake the Scientist Training Programme to further develop as a Clinical Scientist in Clinical Scientific Computing.

Overview

9
9
years of professional experience
4053
4053
years of post-secondary education
1
1
Certification

Work history

Senior IT analyst

University College London Hospitals
London
04.2025 - 12.2025
  • Whole Life Cycle Support: Supporting the entire life cycle of medical IT systems.
  • Computing Infrastructure Management: Managing desktops, servers, and file storage.
  • Software Development: Developing medical device software and healthcare software.
  • Healthcare Data Science: Engaging in healthcare data science and healthcare informatics.
  • Research and Innovation Support: Supporting research, development, and digital innovation.

Second Line Support Analyst

NELFT NHS Foundation Trust
London, United Kingdom
09.2024 - 03.2025
  • Clinical Systems Support: Delivered 1st and 2nd line support for key clinical applications including SystemOne, PACS, RIS, LIMS, EMIS Web, Docman, and digital imaging systems, ensuring safe and reliable access for clinical teams.
  • Systems & Device Management: Installed, configured, maintained, and troubleshot clinical workstations, medical devices, peripherals, and healthcare software in live clinical environments.
  • Incident & Service Management: Logged, prioritised, and resolved incidents and service requests in line with ITIL principles and SLA requirements, escalating complex issues appropriately.
  • Infrastructure Support: Supported network, server, and core infrastructure services that underpin clinical and research systems.
  • Documentation & Governance: Produced and maintained technical documentation, contributing to knowledge sharing, service continuity, and compliance with governance and quality standards.



Service Desk Analyst

TLC Worldwide
London
04.2024 - 08.2024
  • Second Line Support: Provide support for end-user technology and medical device connectivity and data storage. Offer first line support when required.
  • Server and File Share Management: Support servers and file share management, with first line support as needed.
  • Systems Administration: Administer and support clinical applications in BAU operations.
  • Project Management: Manage systems upgrade and implement projects for successful delivery and integration.

Artificial Intelligence Intern

Valin Technologies
London
08.2023 - 12.2023
  • Having worked on a spectrum of impactful initiatives, I have honed my skills in Python programming, machine learning, data analysis, and more.
  • Utilized Python for end-to-end predictive modelling using NumPy, Pandas, and SciPy. Applied matrix algebra and basic probability concepts for feature engineering, resulting in improved accuracy.
  • Created preprocessing and anomaly-flagging models for X-ray/scan images (non-diagnostic) to support workflow automation for private imaging services. Applied convolution-based feature extraction to help prioritise images for clinician review.
  • Image Recognition for Quality Control: Applied computer vision techniques using Python and OpenCV for image recognition in quality control. Implemented dimensionality reduction with NumPy and TensorFlow, optimizing model efficiency.
  • Sentiment Analysis on social media: Conducted sentiment analysis on semi-structured social media data using Python and NLTK. Applied basic probability concepts to enhance the accuracy of sentiment predictions.

Software Developer

Thrilok IT Services
Kochi
10.2018 - 12.2021
  • ASP.NET MVC Healthcare Patient Portal: Led the development of a secure and scalable patient portal using ASP.NET MVC, enabling appointment scheduling, prescription tracking, and data-driven features that enhanced overall patient engagement and clinical workflow efficiency.
  • Angular Dashboard for Clinical Analytics: Built a dynamic Angular-based dashboard providing real-time clinical insights, integrating patient data, diagnostic metrics, and visualizations tools to support evidence-based decision-making for healthcare providers.
  • SQL-Backed Financial Management System: Implemented a robust financial management system with SQL integration, ensuring secure data storage, efficient retrieval, and comprehensive financial data analysis.
  • Python-Powered Automation Scripting Tool: Pioneered the creation of an automation scripting tool in Python, leveraging data manipulation capabilities to optimize repetitive tasks and increase team productivity.
  • Collaborative Project Management App: Contributed to a collaborative project management application, utilizing ASP.NET, Angular, and SQL for seamless project tracking, coordination, and data-driven decision support.

Angular Developer

Code and Cloud Solutions
Kochi
03.2018 - 09.2018
  • Upgraded and modernized an e-commerce platform, implementing Angular 4 for a responsive user interface.
  • Developed a role-based access and permissions management module for healthcare applications, aligning system access with staff roles and responsibilities to support information governance and data security requirements.
  • Developed a real-time analytics dashboard, enhancing data-driven decision-making through dynamic visualizations.
  • Contributed to CRM system enhancement, leveraging Angular 4 for improved performance and user experience.
  • Designed and implemented a data visualization module, enabling seamless interaction with complex datasets.

Junior ASP.NET Developer

Nyeste Venture Technologies
Kochi
03.2017 - 03.2018
  • Engaged in web application development using ASP.NET and MVC frameworks, contributing to coding tasks and gaining practical experience.
  • Worked on projects involving SQL, focusing on database integration, data retrieval, and management.
  • Assisted in troubleshooting and debugging activities, refining skills in identifying and resolving coding issues.
  • Designed an audit logging and monitoring component to capture user activity, system changes, and access events within healthcare software, supporting traceability, compliance, and incident investigation.
  • Demonstrated commitment to continuous learning, staying updated on ASP.NET development best practices, and expanding skills in SQL database management. Eager to embrace new challenges in ASP.NET development.

Education

Master of Science - Artificial Intelligence

University of East London
East London, United Kingdom
04.2001 - 05.2023

Master of Science - Computer Science

Mahatma Gandhi University
Kerala, India

Bachelor of Computer Science - Computer Science

Kerala of University
Kerala, India

Skills

  • Programming & Frameworks:

Advanced Python, Basic R, ASPNET

  • Machine Learning & AI:

Supervised, Unsupervised, and Reinforcement Learning

Neural Networks, Deep Learning, CNNs

Decision Trees, Random Forest, SVM, K-Means Clustering

  • Computer Vision:

Image Classification, Object Detection, Image Segmentation, Facial Recognition

  • Tools:

Matplotlib, Seaborn, Jupyter Notebook, Anaconda, PyCharm

  • Data Visualization& Analysis:

Tableau, SQL,Power BI

  • Version Control & Big Data:

Git, GitHub, Apache Spark, Hadoop

  • Azure Cloud Services:

Virtual Machines, Storage, App Service, SQL Database, Data Factory, Active Directory, Functions

Certification

  • MATLAB Machine Learning, Image Processing, Deep Learning Onramp
  • Microsoft AI900
  • Microsoft Azure Fundamentals
  • Microsoft 365
  • Certification on Data Science Orientation by Coursera

Publications

  • Journal of Sensor and Actuator Networks
  • Aug 25, 2024
  • Classifying the Cognitive Performance of Drivers While Talking on Hands-Free Mobile Phones Based on Innovative Sensors and Intelligent Approaches.Classifying the Cognitive Performance of Drivers While Talking on Hands-Free Mobile Phones Based on Innovative Sensors and Intelligent Approaches.
  • Https://www.mdpi.com/2224-2708/13/5/48

Timeline

Senior IT analyst

University College London Hospitals
04.2025 - 12.2025

Second Line Support Analyst

NELFT NHS Foundation Trust
09.2024 - 03.2025

Service Desk Analyst

TLC Worldwide
04.2024 - 08.2024

Artificial Intelligence Intern

Valin Technologies
08.2023 - 12.2023

Software Developer

Thrilok IT Services
10.2018 - 12.2021

Angular Developer

Code and Cloud Solutions
03.2018 - 09.2018

Junior ASP.NET Developer

Nyeste Venture Technologies
03.2017 - 03.2018

Master of Science - Artificial Intelligence

University of East London
04.2001 - 05.2023

Master of Science - Computer Science

Mahatma Gandhi University

Bachelor of Computer Science - Computer Science

Kerala of University
ARYA MURALI