Arya Coelho - Salahshoor
London
Summary
Results-driven professional with over two years in customer service and project delivery across electrical, gas, and plumbing sectors. Expertise in project scheduling, fault finding, data management, and quality assurance, ensuring efficiency and high standards. Strong relationship builder, adept at resolving issues and coordinating stakeholders in dynamic environments, leveraging technical knowledge and organisational skills to enhance project outcomes.
Overview
1
1
year of post-secondary education
2
2
years of professional experience
Work history
Assistant
Fusion Fix LTD
London, middlsex
2024.05 - Current
- Provided customer service, delivering high levels of satisfaction.
- Answered phone calls promptly, providing excellent customer service.
- Liaised with clients to maintain relationships and foster repeat business.
- Maintained customer satisfaction by providing professional service at all times.
- Increased efficiency by handling correspondence and organizing files.
- Processed invoices, ensuring timely payments.
- Managed sensitive information securely, maintaining discretion and integrity.
- Organised travel plans to optimise schedules, ensuring optimal time management.
- Worked well under pressure during time-sensitive projects ensuring timely completion.
- Performed thorough inspections to identify necessary repairs and improvements.
- Performed thorough fault-finding and troubleshooting to ascertain issues and implement swift repairs.
Education
NVQ Level 1 - Electrical Installation
West Herts college
Hemel Hempstead, Hertfordshire 2024.09 - 2025.06
GCSEs - Maths + English
West Herts College
Hemel Hempstead, Hertfordshire 2024.09 - 2025.06
Skills
- Invoice processing
- Billing forms
- Data Entry
- Project scheduling
- Quality Assurance
- Fault-finding
- Construction renovation
- Time management
- Customer Service
- Strong customer focus
Timeline
NVQ Level 1 - Electrical Installation
West Herts college
2024.09 - 2025.06
GCSEs - Maths + English
West Herts College
2024.09 - 2025.06
Assistant
Fusion Fix LTD
2024.05 - Current