Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Arwen Rowdon

Ryde,Isle of Wight

Summary

Dedicated professional with a strong foundation in customer service, active listening, and critical thinking. Strong ability to understand and address client needs effectively, ensuring high levels of satisfaction. Committed to leveraging skills to contribute positively to organisational goals and enhance customer experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work history

Live-In nanny

Tiana Walmsley
Brisbane , Australia
2025.04 - 2025.12
  • Provided attentive care and support to children, ensuring their safety and well-being throughout daily activities.
  • Developed engaging educational activities that fostered creativity and learning in a nurturing environment.
  • Maintained a clean and organised living space, ensuring a safe environment for children to play and learn.
  • Coordinated daily schedules, including school runs and extracurricular activities, promoting time management and responsibility.

Retail Assistant

Co Operative
2023.12 - 2024.10

Retail Assistant , Supermarket Customer Service & Operations

Reliable and hardworking retail assistant with experience in customer service, cash handling, and stock management. Skilled in till operation, and maintaining a clean, organized store. A strong team player with excellent communication skills.

Key Skills:

•Customer service & assistance

• Cash handling & POS operation

• Stock replenishment & rotation

• Teamwork & communication

• Cleaning & hygiene standards

Front of House Staff Member

Isle of Wight Donkey Sanctuary
2019.09 - 2024.05

Front of House Staff, with occasional management step up

Friendly and professional front-of-house team member with experience in customer service, preparing drinks,and cash handling. Skilled in order taking, coffee preparation, and POS operation, and excellent guest experience.

Key Skills:

•Customer service & guest engagement

• Cash handling & POS system operation

• Order taking & food service

• Time management & multitasking

•Cleaning & hygiene standards

All Rounder

Seaview Yacht Club
2018.04 - 2020.08

Hospitality All-Rounder at a high end yacht Club Restaurant

Dedicated hospitality all-rounder with experience in luxury yacht club dining. Skilled in fine dining service, bar preparation and maintaining high standards of cleanliness. Focused on delivering exceptional guest experiences in fast-paced, high-pressure environments.

Key Skills:

• Fine dining service & etiquette

• POS systems & cash handling

• High-end table setting & presentation

• Housekeeping & hygiene compliance

Education

A-level - Criminology

Portsmouth College
Portsmouth, UK

A-level - Sociology

Portsmouth College
Portsmouth, UK

A-Level - Philosophy, Religion And Ethics

Portsmouth College
Portsmouth, Uk

GCSE - English, Maths, Science

RYDE ACADEMY
Isle Of Wight, UK

Skills

  • Customer service
  • Active listening
  • Critical thinking

Certification

Level 2 Food Health and Hygiene certification

Full United Kingdom Drivers License

Timeline

Live-In nanny

Tiana Walmsley
2025.04 - 2025.12

Retail Assistant

Co Operative
2023.12 - 2024.10

Front of House Staff Member

Isle of Wight Donkey Sanctuary
2019.09 - 2024.05

All Rounder

Seaview Yacht Club
2018.04 - 2020.08

A-level - Sociology

Portsmouth College

A-Level - Philosophy, Religion And Ethics

Portsmouth College

GCSE - English, Maths, Science

RYDE ACADEMY

A-level - Criminology

Portsmouth College
Arwen Rowdon