Arvind Shivaprakash
Plymouth
Summary
A resourceful and adaptable individual with strong organizational, time management, and problem-solving abilities. Dedicated to optimizing business profits by negotiating optimum supplier contract terms. Proactive in sourcing new vendors and suppliers to boost product offerings. Results-driven procurement professional with expertise in identifying cost-savings opportunities, managing vendors and negotiating contracts. Proven track record of successful cost optimization and supplier performance management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Assistant
Bargain Booze Select Convenience
04.2023 - Current
- Serving customers and managing the Till
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Completed store opening and closing, shop floor cleaning and till reconciliations.
- Maintained spotless store presentation through regular cleaning, organising and tidying.
- Operated cash registers with accuracy and processed cash and card transactions.
- Expertly handled returns and exchanges, recommending alternative items to reduce store losses.
- Clean the pasty display machine, Prepare the newspapers to return, Sweep and mop the floors, Expiry date check, etc.
- Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
- Strategically arranged and displayed new season merchandise to promote and maximise sales.
- Delivered seamless checkout experiences throughout peak business hours, maintaining customer satisfaction.
Procurement Specialist
International Flavors & Fragrances, Inc
Hyderabad, Telengana, India
10.2019 - 11.2021
- Complete knowledge on the vendor management process
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
- Managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
- Improved supplier relationships through regular communication and collaboration, enhancing overall service quality.
- Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
- Established relationships with vendors and suppliers to streamline procurement operations.
- Ensured compliance with company policies and industry regulations during the procurement process to minimize risks.
- Complete knowledge on the vendor management process
- Includes vendor creation, change, extension and block & unblock.
- Hands-on experience in SAP includes T-codes such as xk03, me2l, me23n, me53n, fi03, fbln, mk01 etc.
- Good and detailed understanding of the webcycle process and DPs.
- Quite familiar with T-codes used for DPs like /n/opt/vim_va2 to view DPs and /n/opt/vim_wp to route DPs to APAY.
- Full familiarity with different clusters in SAP like LP1, PP1 and P40.
- Good understanding on the sourcing cycle, procure to pay process and POs.
- In-depth understanding and experience in vendor master submissions process.
- In-depth understanding and experience in vendor master approvals process.
- Familiarity with management of carrier codes, employee codes and payee codes.
Assistant
Avance Technologies
Kochi, Kerala, India
09.2016 - 09.2018
- Technologies Technical and Programming
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Monitored and ordered supplies and materials to keep office well stocked.
- Demonstrated adaptability by quickly mastering new software applications as needed for various tasksprojects.
- Developed and implemented strategies to streamline office operations.
- Collected and input timesheet data into automated accounting system and processed labor corrections.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Completed daily logs for management review.
- Enhanced viewership by developing programs, features and promotions.
- Improved success of program by making proactive adjustments to operations.
Officer
Standard Chartered Global Business Services Pvt Ltd
Chennai, Tamil Nadu, India
08.2013 - 10.2014
- Processing OTT (MT103) transactions (maker role)
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Maintained strict adherence to regulatory guidelines, minimizing compliance risks for the bank.
- Resolved complex customer issues efficiently, ensuring a positive experience for all parties involved.
- Analyzed customer profiles to identify appropriate products and provide value-added approaches to client issues.
- Handled large transaction volumes accurately, maintaining high levels of operational excellence within the branch.
- Worked closely with colleagues in other departments to ensure seamless delivery of integrated financial solutions for customers.
- Increased customer satisfaction by providing timely and accurate banking services.
- Processing OTT (MT103) transactions (maker role)
- Processing FT (MT202) transactions (maker role)
- Custody Payments (maker role)
- Processing MT199 messages
- Report generation of MT202 and MT103 transactions of previous day
- Performing the End of Day Report daily
- Booking deals in India FX
- Processing PREFDE, FDE and FEDEX to complete the payments of that day
Education
Master of Science - International Procurement and Supply chain Management
University of Plymouth
Plymouth, United Kingdom03.2024
MCA - Computer Applications
Amrita School of Arts & Sciences
Kochi, Kerala05.2017
BCA - Computer Applications
Sri Krishna Arts & Science College
Coimbatore, Tamil Nadu05.2013
A-Levels - Commerce and IT
Chinmaya Vidyalaya
Kochi, Kerala05.2010
Skills
- Customer Assistance
- Customer Service
- Store maintenance
- Inventory Management
- Stock replenishment
- Drawer balancing
- Supplier Relationship Management
- Purchasing strategy
- E-procurement Systems
- Document Preparation
- Vendor Sourcing
- Data Entry
- Strategic Sourcing
- Vendor Relations
- Expertise in SAP/ERP
- Purchase order creation
- Vendor Relationship Management
- Writing and verbal communication
- Effective Communication
- Telephone and email etiquette
- Order Preparation
- Paperwork management
- File Maintenance
- Proficiency in MS Office
- Proficiency in SAP includes T-codes such as xk03, me2l, me23n, me53n, fi03
- Fbln, mk01 etc
- Purchase order creation
- Good understanding on the sourcing cycle, procure to pay process and POs
- Vendor relationship management
- In-depth understanding and experience in vendor master submissions process
- In-depth understanding and experience in vendor master approvals process
- Complete knowledge on the vendor management process, Includes vendor
- Creation, change, extension and block & unblock
- Good Leadership skill as I was delegated the role of mentor to
- Handle the
- New joiners in the submission process
- Good and detailed understanding of the webcycle process and DPs Quite
- Familiar with T-codes used for DPs like /n/opt/vim_va2 to view DPs and
- N/opt/vim_wp to route DPs to APAY
- Full familiarity with multiple clusters
Awards
- Received the FALCON AWARD in recognition of exceptional accomplishment in a short span (In Dupont/IFF).
- Received the BEST TEAM AWARD in recognition of a valuable contribution for my team's success (In Dupont/IFF).
Certification
● Business ethics certification.
● Communicating with impact certification.
● Contract policy change awareness certification.
● ECC careful communication certification.
● Fraud detection and prevention certification.
● Introduction to insider trading certification.
● Leading self certification.
● Negotiation skills certification.
● Preventing fraud certification.
● RFx refresher certification.
● Safeguarding company information certification.
● Spend tool certification.
Savings refresher certification.
Hobbies
● Listening to Music
● Travelling
● Net Surfing
● Reading
● Badminton
● Movies
Languages
Malayalam
Native language
English
Proficient
C2
Hindi
Advanced
C1
Malayalam
Advanced
C1
Tamil
Intermediate
B1
Timeline
Store Assistant
Bargain Booze Select Convenience
04.2023 - Current
Procurement Specialist
International Flavors & Fragrances, Inc
10.2019 - 11.2021
Assistant
Avance Technologies
09.2016 - 09.2018
Officer
Standard Chartered Global Business Services Pvt Ltd
08.2013 - 10.2014
Master of Science - International Procurement and Supply chain Management
University of Plymouth
MCA - Computer Applications
Amrita School of Arts & Sciences
BCA - Computer Applications
Sri Krishna Arts & Science College
A-Levels - Commerce and IT
Chinmaya Vidyalaya