Summary
Overview
Work History
Education
Skills
Business Exposure
Certification
Timeline
Generic

Arvind Kumar Singh

London

Summary

Accomplished Application Support professional with 16+ years of experience in the investment banking industry. Adept at managing front office and back-office applications, delivering efficient escalation support, and handling crisis situations. Proven track record of collaborating with stakeholders such as trading desks, middle office teams, and senior technology leaders to ensure smooth operations and effective problem-solving.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Technical Specialist

Bloomberg
02.2019 - Current

Project Overview:

Bloomberg’s Portfolio & Risk Analytics solution, PORT, is used to analyze multi-asset portfolios. It offers risk and scenario analysis, performance and attribution analysis, portfolio characteristics and optimization

Roles and Responsibilities:

  • PORT reliability engineer for APAC and EMEA Clients; handling analytics related queries from client
  • Resolving the application related technical issues to ensure system stability
  • Performing data validation of the overnight run of the batch to ensure that the Analytics published on the Bloomberg terminal are accurate
  • These analytics are being used by all the enterprise clients of Bloomberg PORT
  • Perform Data acquisition activity to update the prices and corporate actions in Bloomberg valuation calculations
  • Working on tooling to automate the manual tasks done by the team
  • Building Qlik Sense dashboards
  • Building and setting up Linux and Windows virtual machines and migrating the applications from physical to virtual estate

Analyst

Barclays Capital Pvt Ltd
09.2015 - 02.2019

Project Overview:

Barclays Index, Portfolio and Risk Solutions (IPRS) also known as BRAIS is a leading provider of indices and portfolio analytics

Roles and Responsibilities:

  • User IT Support and regional escalation contact for POINT users in Asia Pacific region
  • Automate repetitive manual tasks by writing shell scripts
  • Track outages to completion in the Problem Tracking System
  • Perform Start of Day and End of Day checks
  • Chair the change acceptance meeting and act as a gate keeper of the production environment to ensure it is protected
  • Perform release activities and post release verification
  • Plan, implement and test disaster recovery activities

Software Dev Advisor

DELL Services Singapore
09.2014 - 09.2015

Project Overview:

Equity Finance GSD is a direct business facing team which provides front to end L2 support for SBL (Stock Borrow Lending) desk

Roles and Responsibilities:

  • Providing support to different applications in Production environment
  • Providing UAT related support activities
  • Assisting in deployment of Pre-Production and Production releases and performing the check-outs after the deployments
  • Handling requests/issues reported by users and work based on priority depending on criticality or business impact
  • Helping with on-boarding of Clients to use SBL business/services

Application Support Analyst ( Level 2 )

International Application Solutions PTE LTD
12.2013 - 09.2014

Company Overview:

CDS( Core Data Services ) forms the central component of the infrastructure that forms the central trade, instrument, static and market data repository for all Credit Risk IT systems

Roles and Responsibilities:

  • Work on data quality issues and resolving them within SLA
  • Investigate and resolve incidents raised by the business users
  • Participate and perform release activities

Application Support Analyst ( Level 2 )

NCS
11.2012 - 12.2013

Project Overview:

IMEX is the leading trade finance system used by DBS Bank to handle high volumes of trade finance activity


Roles and Responsibilities:

  • Provide Level 2 and level 3 support for IMEX application
  • Investigate and resolve incidents raised by the business users
  • Monitoring of the IMEX online application and ensure that the production environment is healthy and available throughout
  • Participate in the yearly DR drill for the IMEX application

Support Analyst

Comtel Solutions Pte Ltd
02.2012 - 11.2012

Project Overview:

‘Basel II’ is the new capital adequacy framework and adopts a more risk-sensitive approach, including credit ratings

Roles and Responsibilities:

  • Interact with business users and resolve queries on regulatory reporting
  • Application Support, Client interactions and Batch monitoring for Basel II regulatory Applications
  • Monitor the health of batch processes and work at investigating failures / anomalies
  • Writing Shell Scripts to automate manual tasks and checks
  • Escalate incidents/issues to higher-level support or management as appropriate
  • Managing fix and changes on the production environment, getting them deployed, verified and permanently fixed

Senior Software Engineer (Level 2)

D&B TransUnion Analytic and Decision Center
06.2011 - 01.2012

Project Overview:

MSIT (Marketing Services Information Technology) maintains the credit data, does credit scoring, decisioning and provide the reports to its client as per the filter conditions specified by them

Roles and Responsibilities:

  • Monitoring the overnight batches in Autosys and Mainframe Jobtrac and ensuring the timely completion of batch cycle and hence meeting the SLA
  • Investigation and resolution of job failures
  • Handling user issues related to the credit reports

Senior Software Engineer

BANK OF AMERICA – MERRILL LYNCH
05.2008 - 06.2011

Project Overview:

The Prime brokerage business provides consolidated trade processing, reporting, financing and servicing of accounts of the accounts activities of hedge funds

Roles and Responsibilities:

  • Incident Management
  • Release Planning and Release Management
  • Automation
  • Attending trades related user issues pertaining to trade settlements, cancellations etc
  • Performing system health checks
  • Taking care of weekend code releases

Education

Bachelor of Engineering - Computer Science

Anna University
Chennai, India

Skills

  • Linux
  • Shell Scripting
  • Python
  • SQL, PLSQL
  • JIRA
  • Monitoring tool - Geneos, iCinga
  • RabbitMQ, Tibco,Kafka
  • Bloomberg Terminal
  • Git
  • Splunk, Grafana

Business Exposure

Prime Brokerage, Equities and Derivatives, Capital Market, Equity Finance (Stock Borrow Lending), Indices and Portfolio Analytics

Certification

ITIL

Timeline

Technical Specialist

Bloomberg
02.2019 - Current

Analyst

Barclays Capital Pvt Ltd
09.2015 - 02.2019

Software Dev Advisor

DELL Services Singapore
09.2014 - 09.2015

Application Support Analyst ( Level 2 )

International Application Solutions PTE LTD
12.2013 - 09.2014

Application Support Analyst ( Level 2 )

NCS
11.2012 - 12.2013

Support Analyst

Comtel Solutions Pte Ltd
02.2012 - 11.2012

Senior Software Engineer (Level 2)

D&B TransUnion Analytic and Decision Center
06.2011 - 01.2012

Senior Software Engineer

BANK OF AMERICA – MERRILL LYNCH
05.2008 - 06.2011

ITIL

Bachelor of Engineering - Computer Science

Anna University
Arvind Kumar Singh